Jazmin Arista
Georgetown
Summary
Knowledgeable Representative with comprehensive background in customer service and client relations. Consistently recognized for resolving complex issues and improving customer satisfaction. Demonstrated ability in fostering positive client interactions and maintaining high service standards.
Overview
11
11
years of professional experience
Work History
Securities Operation Representative
Wells Fargo N.A.
02.2022 - 08.2025
- Resolve deposit discrepancies, fostering cross-department collaboration for timely solutions.
- Reconcile 50+ client accounts and vendor statements with precision, enhancing accuracy and trust.
- Develop procedures to boost efficiency, achieving measurable improvements.
- Collaborate with team to meet daily goals, adapting to changes effectively.
- Crossed trained in Accounts Payable and Account receivables
Lead Teller
Wells Fargo N.A.
09.2018 - 02.2022
- Clarify financial concepts for non-financial staff, enhancing departmental collaboration.
- Handle sensitive financial data confidentially, building trust and integrity.
- Enforced compliance with bank regulations and policies to reduce financial risks.
- Maintained friendly and professional customer interactions.
Assistant Manager
Andy's Frozen Custard of Central Texas
10.2014 - 09.2018
- Recruited, interviewed, hired, and trained employees while promoting a positive work environment.
- Established team priorities, maintained schedules and monitored performance for a team of 30.
- Generated repeat business through exceptional customer service.
Education
High School Diploma -
Georgetown High School
Georgetown, TX05.2012
Skills
- Process Improvement
- Invoice processing
- Account analysis
- Risk Assessment
- Order problem solving
- Data entry proficiency
- Customer relations
Languages
Spanish (Native)
English (Native)
Timeline
Securities Operation Representative
Wells Fargo N.A.
02.2022 - 08.2025
Lead Teller
Wells Fargo N.A.
09.2018 - 02.2022
Assistant Manager
Andy's Frozen Custard of Central Texas
10.2014 - 09.2018
High School Diploma -
Georgetown High School