Jazmin Bratchell
Spring Hill,FL
Summary
Achieved significant improvements in cleanliness and customer satisfaction at Brookdale Lake Orienta and Walgreens, demonstrating exceptional window cleaning and empathy skills. Excelled in promoting open communication and resolving complaints, enhancing loyalty and exceeding performance standards without relying on numerical specifics.
Overview
5
5
years of professional experience
Work History
Housekeeping Cleaner
Brookdale Lake Orienta
10.2019 - 06.2024
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Customer Service Cashier
Walgreens
05.2020 - 08.2023
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Met customer service goals and exceeded customer expectations.
Education
High School Diploma -
Edgewater High School
Orlando, FL05.2019
Skills
- housekeeping
- Kitchen Cleaning
- Carpet cleaning
- Bathroom cleaning
- caregiver to a child with special needs helped eat properly
hobbies
- Graphic & Visual arts
- Childcare
- Outdoor sports
- Saunterer
Timeline
Customer Service Cashier
Walgreens
05.2020 - 08.2023
Housekeeping Cleaner
Brookdale Lake Orienta
10.2019 - 06.2024
High School Diploma -
Edgewater High School
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