Harmony Hall - Lapeer County Community Mental Health
Lake Orion,MI
4
years of professional experience
Recent graduate with an Associate Degree in Pre-Social Work and Mental Health, complemented by experience in administration, customer service, healthcare, and leadership. Known for strong organizational skills, professionalism, and the ability to build positive relationships while supporting team success.
Work History
Intern
1 Month
Harmony Hall - Lapeer County Community Mental Health | 06.2026 - 07.2026
Accumulated 135 internship hours in community mental health setting, gaining practical experience in client support and therapeutic techniques.
Assisted with daily program activities and supported adults in a psychoeducational rehabilitation environment.
Observed documentation practices and multidisciplinary collaboration.
Maintained professionalism, confidentiality, and respectful communication.
Developed knowledge of community resources and recovery-oriented services.
Store Manager of Operations
7 Months
Dollar Tree | 10.2025 - 05.2026
Supervised daily store operations and supported team members in a fast-paced environment.
Prepared employee schedules and assisted with payroll.
Managed cash handling, deposits, and inventory control.
Resolved customer concerns while providing excellent customer service.
Helped train and support new employees to ensure efficient store operations.
Customer Service Representative
1 Year
Western Veterinarian Partners | 10.2024 - 10.2025
Operated high-volume, multi-line phone system to efficiently schedule appointments.
Maintained accurate electronic medical records and client information.
Processed payments and handled billing inquiries.
Assisted clients with prescription refill requests and general questions.
Provided professional customer service in a busy veterinarian office.
Office Administrator
1 Year
Michigan Eye Institute | 10.2023 - 10.2024
Processed patient check-ins and check-outs, ensuring accurate record maintenance to support efficient office operations.
Scheduled appointments and verified insurance information.
Processed patient payments and balanced daily transactions.
Assisted with medical record management and administrative support.
Communicated professionally with patients, providers, and staff.
Office Administrator
1 Year 2 Months
Plumbing by the Gas Guys | 08.2022 - 10.2023
Scheduled service appointments and coordinated technician schedules.
Processed invoices, payments, and customer accounts using QuickBooks.
Answered customer calls and responded to service inquiries.
Maintained organized records and completed general administrative tasks.
Education
Associate Pre-Social Work And Mental Health - Social Work
Oakland Community College | Bloomfield Hills, MI | 08.2026
Dean's List recipient for Fall 2025, Winter 2026, and Summer 2026. Developed strong communication, organizational, and critical thinking skills through coursework and internship experience.
Skills
Administrative Support
Microsoft Office (Word
Excel
Outlook
Powerpoint)
Customer service
Scheduling
Data entry
Documentation
Time Management
Organization
Problem Solving
Attention to Detail
Communication
Leadership
Timeline
Intern
Harmony Hall - Lapeer County Community Mental Health
06.2026 - 07.2026Read More
Store Manager of Operations
Dollar Tree
10.2025 - 05.2026Read More
Customer Service Representative
Western Veterinarian Partners
10.2024 - 10.2025Read More
Office Administrator
Michigan Eye Institute
10.2023 - 10.2024Read More
Office Administrator
Plumbing by the Gas Guys
08.2022 - 10.2023Read More
Oakland Community College
Associate Pre-Social Work And Mental Health from Social Work