Jazmin Carter
Clinton Township,MI
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Skilled professional offering several years' experience. Expert in sorting incoming and outgoing mail using automated processing equipment. Focused on maintaining high production goals when working in team-oriented environments.
Overview
13
13
years of professional experience
Work History
Mail Handler
USPS
Pontiac, Michigan
11.2016 - Current
- Operated various machines such as scales, pallet jacks, forklifts.
- Prepared bulk shipments using shrink-wrapping machine.
- Loaded trays of envelopes into automated sorting machines.
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Reported any discrepancies or damaged packages to supervisor immediately.
- Organized outgoing mail into designated bins according to postal regulations.
- Utilized handheld scanners to track deliveries and update inventory levels.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Customer Service Manager
Netflix
Royal Oak, Michigan
01.2012 - 05.2015
- Maintained accurate records of customers' interactions with the company in order to provide better future services.
- Ensured prompt resolution of customers' inquiries via phone, email or chat support channels.
- Organized shift assignments to meet expected coverage demands
- Conducted regular training sessions for staff on new products, services, and customer service techniques.
- Upheld quality control policies and procedures to increase customer satisfaction.
- Monitored staff performance to ensure adherence to customer service standards.
Production Worker
General Motors Co
Lansing, Michigan
08.2013 - 12.2014
- Identified defective parts or components and removed them from production line.
- Hand-assembled needed parts with bolts and screws.
- Troubleshot technical issues that arose during assembly process.
- Kept operations area neat and orderly to minimize obstacles.
- Verified accuracy of finished products against work orders or blueprints.
Education
Certificate - Business Administration and Management
Dorsey School of Business
Southgate, MI12-2012
High School Diploma -
Jared Finney High School
Detroit, MI06-2006
Skills
- Shipment Preparation
- Machine Operation
- Workplace Safety
- Team Collaboration
- Training and mentoring
- Policy administration
- Employee Development
- Team Leadership
- Time Management
- Reliability
- Scheduling and Coordinating
- Hiring and Training
Timeline
Mail Handler
USPS
11.2016 - Current
Production Worker
General Motors Co
08.2013 - 12.2014
Customer Service Manager
Netflix
01.2012 - 05.2015
Certificate - Business Administration and Management
Dorsey School of Business
High School Diploma -
Jared Finney High School