Jazmin Darty
Chicago,Illinois
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
3
3
years of professional experience
Work History
Barista
Dunkin' Donuts
5001 S Western Blvd, Chicago, IL 60609
03.2024 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Collaborated with team members to deliver timely and accurate orders during peak hours.
- Brewed and served coffee, tea and other drinks according to company standards.
- Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Adhered to strict food safety guidelines when preparing food items such as sandwiches, or pastries for customers enjoyment.
Retail Sales Associate Cashier
Pete's Fresh Market
5724 S Kedzie Ave, Chicago, IL 60629
01.2024 - 03.2024
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
- Participated in regular training sessions to stay current on new products and retail best practices.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
Sales Associate
Bath & Body Works
835 Michigan Ave, Chicago, IL 60611
02.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Retail Sales Associate
Snipes Enterprises
5521 S Kedzie Ave #104, Chicago, IL 60629
08.2021 - 01.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Managed cash register after end of shift to balance and record accurate transactions.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted in planning and executing successful in-store events that drove foot traffic, increased sales, and enhanced brand loyalty among customers.
Education
No Degree - Communication And Rhetoric
DePaul University
Chicago, ILHigh School Diploma -
Curie Metropolitan High School
4959 S Archer Ave, Chicago, IL 6063206.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Order Taking
- Inventory Management
- Product displays
- Speak Spanish
- Retail Management
- Customer Service
- Packaging and Labeling
Timeline
Barista
Dunkin' Donuts
03.2024 - Current
Retail Sales Associate Cashier
Pete's Fresh Market
01.2024 - 03.2024
Sales Associate
Bath & Body Works
02.2023 - 12.2023
Retail Sales Associate
Snipes Enterprises
08.2021 - 01.2023
No Degree - Communication And Rhetoric
DePaul University
High School Diploma -
Curie Metropolitan High School