Jazmin Eichelberger
Duncan
Summary
Customer service professional and small business owner with a focus on efficiently identifying and resolving concerns or requests while upholding professional courtesy and demeanor. Strong work ethic, reliability, and eagerness to succeed drive the ability to work effectively with minimal supervision.
Overview
6
6
years of professional experience
Work History
Small Business Owner/Founder
Self Employed
06.2021 - Current
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
General Laborer
Siemens Manufacturing
05.2024 - 02.2025
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
Lead Hostess/Server Trainer
Crab Du Jour
08.2021 - 05.2024
- Managed guest waitlists effectively, minimizing wait times while still accommodating walk-in customers whenever possible.
- Adapted quickly to changing restaurant needs, maintaining composure under pressure and exhibiting excellent problem-solving skills.
- Assisted management with hiring, training, and evaluating new host/hostess staff members to maintain a high-performing team.
- Ensured smooth transitions between shifts by thoroughly communicating pertinent information with incoming team members during shift changeovers.
Sales Associate
QuikTrip
05.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Leader
Walmart
07.2019 - 05.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
High School Diploma -
JL Mann Academy
05-2020
Skills
- Exceptional Customer Service
- Tailored Conflict Resolution
- Excellent verbal and written communication
- Rapidly acquires new skills
- Time management
- Inventory control
- Attention to detail
Accomplishments
- Small Business Owner
Timeline
General Laborer
Siemens Manufacturing
05.2024 - 02.2025
Lead Hostess/Server Trainer
Crab Du Jour
08.2021 - 05.2024
Small Business Owner/Founder
Self Employed
06.2021 - Current
Sales Associate
QuikTrip
05.2020 - 08.2021
Team Leader
Walmart
07.2019 - 05.2020
High School Diploma -
JL Mann Academy
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