Highly motivated college student seeking to work in healthcare with great customer service, multitasking and time management abilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
COPE Health Scholar
Adventist Health Glendale
Glendale, CA
12.2023 - Current
Greeted, guided and offered assistance to patients and visitors. Assisted with answering call lights.
Attended training to validate or refresh basic professional skills.
Monitored health and well-being of clients and reported significant health changes.
Performed vital sign assessments, such as taking blood pressure and temperature.
Assisted patients in ambulation, repositioning, and transfers using proper body mechanics. Assisted patients with bathing, dressing and toileting.
Observed provider encounters to gain knowledge of clinical practices and procedures.
Managed inventory of medical supplies and equipment used during exams or treatments.
Hostess/Busser/In-Room Dining Server
Luxe Sunset Boulevard Hotel
Los Angeles, CA
05.2023 - 02.2024
Greeted guests warmly upon arrival, seating them promptly.
Answered telephone to provide dining information, take reservations, and taking In-room dining orders.
Assisted staff by serving food and beverages or bussing tables.
Assisted servers with stocking supplies, setting up for service and cleaning duties.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Admission Host
Universal Studios Hollywood
Universal City, CA
05.2022 - 04.2023
Scan admission tickets at the main entry to ensure tickets are valid. Assist guests with the biometric scan.
Promote and provide extraordinary guest service for both internal and external guests: answer questions, offer information, and provide assistance in courteous manner
Assisted guests at every opportunity while directing guests to the appropriate locations.
Hospital Volunteer
Valley Presbyterian Hospital
Van Nuys, CA
06.2016 - 04.2020
Answered phones, took messages, and directed calls to appropriate staff members. Answered patient call signals and signal lights to determine patients' needs.
Helped transport patients and assisted with discharges.
Transported laboratory results, biological specimens and patient records to correct locations.
Provided emotional support and comfort to patients and families.
Education
High School Diploma -
John H. Francis Polytechnic
Sun Valley, CA
05-2018
Some College (No Degree) - Pre-nursing
Los Angeles Valley College
Valley Glen, CA
Skills
Healthcare Team Collaboration
Clinical Support
Cultural Competency
Medical terminology proficiency
Excellent Oral and written communication
Bilingual: Fluent in Spanish & English
Vitals monitoring
Computer skills
Organizational Skills
Certification
BLS/CPR Certification
References
Stacy Igna Restaurant Supervisor 818-744-5663
Daniela Garcia Lead Manager Universal Studios 818-272-6911