Jazmin Gregory
Summary
Dynamic professional with extensive experience in customer service at Target and Walmart. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for adaptability and teamwork, consistently maintaining high standards of service while managing multiple tasks efficiently. Skilled in inventory management and POS operations, ensuring seamless transactions.
Overview
4
4
years of professional experience
Work History
General Merchandiser
Target
Sacramento, CA
08.2024 - Current
- Monitored inventory levels and adjusted stocking accordingly.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Provided excellent service and attention to customers
- Assisted with customer requests and answered questions to improve satisfaction.
Sales Associate
Ross Dress for Less
Sacramento, CA
10.2023 - 12.2023
- Worked with fellow sales team members to achieve group targets.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Provided accurate information about products, prices, and services.
- Helped customers find specific products, answered questions, and offered product advice.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Restaurant Server
Little Manuel's
ANTIOCH, CA
01.2022 - 07.2023
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Adhered to established sanitation standards at all times while serving food or drinks.
- Served larger groups such as weddings, birthdays, and celebrations of life
Checkout Advocate
Walmart
Pittsburg, CA
04.2021 - 10.2021
- Greeted customers and provided excellent customer service.
- Managed checkout processes by scanning items, entering prices, accepting payments, and giving appropriate change.
- Verified age restrictions on certain products, such as alcohol or tobacco.
- Demonstrated a friendly attitude towards co-workers and customers alike.
- Assisted customers with their shopping needs, including bagging groceries and providing product information.
Education
Bachelor of Science - Health Sciences
California State University, Sacramento
Sacramento, CA05-2027
Skills
- Problem solving
- Customer service
- Communication skills
- Team collaboration
- Adaptability and flexibility
- Multitasking
Accomplishments
- California Scholarship Federation Advising Officer (2021-2023)
Languages
American Sign Language
Limited
Affiliations
- Reading
- Spending time with my animals
- Going on hikes
Timeline
General Merchandiser
Target
08.2024 - Current
Sales Associate
Ross Dress for Less
10.2023 - 12.2023
Restaurant Server
Little Manuel's
01.2022 - 07.2023
Checkout Advocate
Walmart
04.2021 - 10.2021
Bachelor of Science - Health Sciences
California State University, Sacramento
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