Jazmin Jenkins
Orlando,FL
Overview
7
7
years of professional experience
Work History
Senior Renewal Specialist (contract)
Seesaw Learning
05.2023 - 09.2023
- Support 5 CSMs, who manage a book of business equal to $15 million.
- Help reach Q4 quota attainment of $9 million, by cold calling top ARR customers to schedule meetings with CSM and confirm renewal ahead of contract end date.
- Helped team achieve 99% retention for Q3.
- Help customers see the product's value through a 30%+ price increase.
- Attend a minimum of 2 customer meetings per week.
- Help onboard new associate CSMs, by acting as a mentor and coaching them through performance expectations and workflows.
Renewal Specialist (contractor)
.
05.2022 - 05.2023
- Process DocuSign contracts/purchase orders within 24 hours of assignment.
- Achieve a weekly call volume of 100 calls per week, with an 80% response rate directly tied to renewals and revenue .
- Update school/district dashboards and send confirmation to customers.
- First point of contact for new contractors.
Human Resources Assistant
Open Heart Home Healthcare
09.2020 - 12.2021
- Created, organized and maintained employee personnel files to keep sensitive data secure.
- Prepared and set up new employee orientations.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Made copies, handled emails, and performed any clerical tasks.
- Ensured that all company HR procedures and guidelines are followed.
English Teacher
EPIK
Seoul, South Korea
08.2017 - 02.2020
- Met with parents and guardians in conference sessions to discuss students' progress.
- Customized innovative methods and materials to produce effective learning experiences.
- Tested students on concepts taught in class to determine comprehension levels.
- Repeated key lesson information to teach grammar and help students grasp concepts.
- Integrated technology into classroom settings to engage students and diversify instruction.
- Selected and implemented interesting and interactive learning media to increase student understanding of course materials.
Language Assistant
MEDDEAS
Madrid, Spain
08.2016 - 06.2017
- Built student confidence through positive reinforcement.
- Evaluated student needs to set lesson goals.
- Documented lessons and student achievements.
- Emphasized importance of good study habit and devised homework schedules to assist students in implementing tailored study plans.
- Tutored students and delivered individualized lesson plans and study guides on subject matters.
Education
Bachelor of Science - Agriculture, Minor in Youth Leadership Development
The Pennsylvania State University
05.2016
Skills
- Google suites
- MS Word
- Excel
- PowerPoint
- Salesforce
- Rockset
- Front
Timeline
Senior Renewal Specialist (contract)
Seesaw Learning
05.2023 - 09.2023
Renewal Specialist (contractor)
.
05.2022 - 05.2023
Human Resources Assistant
Open Heart Home Healthcare
09.2020 - 12.2021
English Teacher
EPIK
08.2017 - 02.2020
Language Assistant
MEDDEAS
08.2016 - 06.2017
Bachelor of Science - Agriculture, Minor in Youth Leadership Development
The Pennsylvania State University
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