Summary
Overview
Work History
Education
Skills
Timeline
Generic

Priscilla I. Serrano

South Amboy,NJ

Summary

Motivated professional with a strong background in administrative support, data entry, and customer service, transitioning into the medical field. Experienced in patient-facing roles in a fast-paced optics office, with strengths in scheduling, record-keeping, and confidentiality. Skilled in data management and electronic systems, and eager to bring administrative expertise to a healthcare team while growing in a medical career.

Overview

2
2
years of professional experience

Work History

Sr. Product Approvals Associate (Contract)

Haddad Brands
02.2025 - 06.2025
  • Independently carried out the full approval process, including ensuring timely execution.
  • Led daily morning meetings with organized agendas involving overseas vendors.
  • Monitored deadlines and approval milestones using the tracking system; pulled bi-weekly reports and reported production risks directly to the CEO.
  • Participated in weekly cross-functional team meetings.
  • Handled all daily email communications with factories and overseas office partners.

Trim Assistant

The Kasper Group
08.2023 - 02.2025
  • Creating processes utilizing excel charts to successfully organize and track several color codes.
  • Delegating, training and meeting with intern weekly to discuss daily schedules, goals, routines and new processes to provide growth within our team.
  • Sending daily comments to factories for all metal, functional, and embellishment trims for all rejected and approved trim,

Optical Sales Associate

Lenscrafters
04.2023 - 08.2023
  • Assisted patients in selecting frames and aligned choices with optical measurements to ensure optimal vision solutions.
  • Performed optical measurements using proper tools and collaborated with Opticians to ensure accuracy.
  • Contributed to a positive store environment by building strong professional relationships with peers, management, doctors, and support staff.
  • Maintained store appearance by keeping displays and inventory clean, organized, and visually appealing.
  • Accurately entered prescriptions into secure systems and followed HIPAA protocols, informing patients and collecting signatures for required documentation.

Education

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology, State University of New York
05.2022

Fashion Design

Polimoda
Florence
12.2019

Skills

  • Phone and email communication
  • Google Suites
  • Microsoft Suites
  • Patient confidentiality
  • Patient reminders
  • Data Entry

Timeline

Sr. Product Approvals Associate (Contract)

Haddad Brands
02.2025 - 06.2025

Trim Assistant

The Kasper Group
08.2023 - 02.2025

Optical Sales Associate

Lenscrafters
04.2023 - 08.2023

Associate of Applied Science - Fashion Business Management

Fashion Institute of Technology, State University of New York

Fashion Design

Polimoda

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