Jazmin M
Grand Rapids,MI
Overview
5
5
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Hope Network
Grand Rapids, MI
04.2025 - 11.2025
- Supported consumers with behavioral challenges and autism in meeting daily living needs.
- Provided assistance with personal hygiene, meal preparation, and medication administration.
- Supported individuals with disabilities in daily living activities and personal care.
- Assisted in creating and implementing individualized support plans for clients.
- Facilitated social and recreational activities to enhance client engagement and interaction.
Caregiver/Med Tech
Clark Retirement Community
Grand Rapids, MI
04.2023 - 03.2025
- Served as Lead Care Partner at Clark Retirement Community, fulfilling dual roles of caregiver and medication technician.
- The first role consisted of being a caregiver which required me to complete tasks such as bathing, dressing, toileting, assisting with activities and feeding.
- The other portion of my role was being a Medication Technician where I had the responsibility of administering medications to residents at the correct given times as well as taking vitals, filing incident reports and charting.
Lead Sales Associate/Customer Service
Macy's
Grand Rapids, MI
02.2021 - 09.2023
- Managed sales associates and organized the department to align with the company's goals and store methods.
- Led daily operations and optimized sales floor management to enhance customer experience.
- Trained and mentored new sales associates in customer service techniques to improve team performance.
- Assisted customers in selecting products and addressing inquiries effectively.
Home Health Care Aide
Devoted 2U Home Care
Grand Rapids, MI
11.2020 - 03.2021
- Assisted clients with daily living activities, ensuring a clean and safe environment.
- Facilitated mobility and personal hygiene for clients, coordinated medication pickups, supported exercise routines, prepared meals, maintained cleanliness, and managed errands.
- Assisted clients with daily living activities, ensuring comfort and safety.
- Administered medications according to prescribed schedules and guidelines.
- Monitored client health, reporting changes to healthcare professionals promptly.
Education
Business - Some College
Davenport University
Grand Rapids, MISkills
- Psychiatric technician experience
- Patient care
- Caregiving
- Behavioral support
- Home health
- Home and community care
- Dementia care
- Disability support
- Medication administration
- Medication pass administration
- Patient monitoring
- Safe patient lifting practices
- ADL support
- Mobility assistance
- Grooming assistance
- Incontinence care
- Meal planning
- Dietary planning
- Dietary assistance
- Nutrition
- Food safety
- Meal preparation
- Dietary operations
- Senior care
- Assisted living
- Nursing home experience
- Home care
- Teamwork
- Communication skills
- Time management
- Community outreach
- Customer service
- Hospitality
- Phone etiquette
- Sales
- Product demos
- PointClickCare
- POS
- Basic math
- Cleaning
- Housekeeping
- Custodial experience
- Kitchen experience
- Bussing
- Serving
- Human resources
- Fund management
- Developmental disability support
- Acute care
- Acute care
- Incontinence care
- Disability support
- Customer service
- Developmental disability support
- Mobility assistance
Certification
- Driver's License
- Certified Medication Technician
- Certified Medication Aide
- CPR Certification
Languages
English
Timeline
Direct Support Professional
Hope Network
04.2025 - 11.2025
Caregiver/Med Tech
Clark Retirement Community
04.2023 - 03.2025
Lead Sales Associate/Customer Service
Macy's
02.2021 - 09.2023
Home Health Care Aide
Devoted 2U Home Care
11.2020 - 03.2021
Business - Some College
Davenport University