Jazmin Martinez
Pasadena
Summary
Motivated High school and college graduate with several years of experience in the restaurant, retail, and sales production industries. Known for strong attention to detail, adaptability, and a people-centered mindset. Currently pursuing a career in the medical field with a focus on sonography, radiology, and MRI. Eager to gain hands on experience in a medical setting to put a foot on the door, ensuring full commitment and availability to contribute to a healthcare team.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Target
08.2024 - Current
- Assisted in inventory management by conducting regular stock counts and reporting counts
- Resolved customer inquiries related to order status, shipping delays, or missing items in a timely manner
- Achieved an average picking rate of items per hr while maintaining high accuracy levels improving as learned
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and amazing service throughout the entire fulfillment process.
Curbside Rep
HEB
06.2023 - 11.2024
- Collaborated with team members to meet daily production goals and deadlines
- Resolved customer concerns related to damaged/missing items by coordinating with appropriate departments
- Provided excellent customer service by addressing inquiries, resolving complaints, and offering assistance as needed
- Developed and maintained positive customer relations and communicated with team members to properly handle situations.
Sales Associate
Forever 21
02.2023 - 06.2023
- Recognized as a top performer within sales team for consistently meeting or exceeding sales quotas on a weekly basis
- Effectively communicated promotions, discounts, and special offers to customers at a point of sale
- Assisted in training new staff members on company policies, product information, and sales techniques for a good experience.
Coordinator
Pluckers Wing and Bar
03.2022 - 11.2022
- Managed guest reservations and seating arrangements efficiently, ensuring smooth flow of service
- Trained new hosts on proper procedures, including greeting protocols and reservation management
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Enhanced customer satisfaction by responding efficiently to questions and addressing concerns professionally.
Education
Associates - Business Management/Marketing
San Jacinto Community College
Deer Park, TX05.2024
High School GED -
Pasadena High School
Pasadena, TX05.2024
Skills
- Communication Skills/Interpersonal Skills
- Customer Service/Hospitality
- Data Entry/Databases
- Strategic Management
- Open minded
- Time management
- Multitasking
- Answering phones/Customer needs
- Teamwork and collaboration
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Design and Build Websites
- Pilates
- I enjoy helping others and giving back to the community
- Cooking
Timeline
Fulfillment Associate
Target
08.2024 - Current
Curbside Rep
HEB
06.2023 - 11.2024
Sales Associate
Forever 21
02.2023 - 06.2023
Coordinator
Pluckers Wing and Bar
03.2022 - 11.2022
Associates - Business Management/Marketing
San Jacinto Community College
High School GED -
Pasadena High School
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