Jazmin Montiel
Houston,TX
Summary
Proven professional with a track record of enhancing customer satisfaction and streamlining order fulfillment at Kroger. Demonstrates strong attention to detail and quick decision-making abilities. Excelled in roles requiring independent work and flexibility, significantly improving inventory accuracy and customer service. Skilled in order processing and warehouse safety, contributing to team success through effective communication and coordination.
Overview
3
3
years of professional experience
Work History
Online Pickup
Kroger
10.2022 - Current
- Expedited order fulfillment by efficiently navigating store aisles and locating products quickly.
- Reduced product damage by carefully handling items during the picking process.
- Ensured on-time delivery of orders by prioritizing tasks based on deadlines and shipping schedules.
- Proactively identified low-stock items during picking process, notifying appropriate parties for replenishment purposes.
- Contributed to team success through effective communication, coordination, and problem-solving skills.
- Improved inventory accuracy with meticulous attention to detail while picking and counting stock.
- Enhanced customer satisfaction by accurately selecting and packing online orders in a timely manner.
Florist
Kroger
10.2022 - 11.2024
- Expanded department offerings by introducing new products like exotic flowers or unique home décor items that attracted diverse clientele segments.
- Implemented a successful customer loyalty program that resulted in increased repeat business from satisfied clients.
- Delivered exceptional customer service by handling inquiries promptly while effectively addressing concerns or complaints when necessary.
- Ensured visual consistency across all displays within the department by adhering to company branding standards.
- Prepared potted plants and bouquets based on customer requirements.
- Trained staff on proper techniques in arranging flowers and customer service skills.
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
- Contributed to a positive work environment through collaborative problem-solving and supportive teamwork among staff members.
- Utilized floral design techniques to craft unique floral arrangements.
Cashier
Kroger
05.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
East Early College High School
Houston, TX06.2019
Skills
- Ability to work independently
- Quick Decision Making
- Strong attention to detail
- Order Processing Expertise
- Flexible schedule availability
- Warehouse Safety Awareness
- Pallet jack usage
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Online Pickup
Kroger
10.2022 - Current
Florist
Kroger
10.2022 - 11.2024
Cashier
Kroger
05.2022 - 10.2022
East Early College High School