Jazmin Perea
Rogers,AR
Summary
Talented Dental Assistant with four years of experience working in Pediatric dentistry. Seeking to expand my knowledge and continuing education in the dental field. Skilled at taking dental x-rays,assisting dental hygienists and dentists. Expert at creating and maintaining clean and sterile environments. I have excellent communication skills with adults and children and can provide bilingual assistance. I bring a strong work ethic and genuine commitment to improving the well being of others.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Dental Assistant, Chairside
Smile Shoppe
11.2020 - Current
- Enhanced patient comfort by providing empathetic chairside assistance and maintaining a calm environment.
- Managed patient records, ensuring complete accuracy and confidentiality in accordance with HIPAA regulations.
- Ensured prompt response to emergency situations by remaining knowledgeable about appropriate protocol and assisting dentists accordingly.
- Provided superior chairside support during examinations, x-rays, extractions, fillings, and other procedures as needed.
- Contributed to increased patient satisfaction through effective communication and thorough explanation of dental procedures.
- Increased patient education by providing oral hygiene instructions and demonstrating proper brushing techniques.
- Maintained high standards of infection control by implementing rigorous sterilization protocols for all instruments and surfaces.
- Provided exceptional customer service, addressing patients'' needs, concerns, and inquiries in a friendly and professional manner.
- Scheduled and confirmed patient appointments.
- Staged tray for procedures by arranging dental instruments and equipment.
- Assisted in the development of treatment plans tailored to individual patient needs, promoting long-term oral health success.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
Seasonal Sales Associate/Cashier
Spiritueux Wines & Liquors
08.2021 - 08.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Sales Lead
Boost Mobile/ Mancia Investments
07.2018 - 11.2020
- Routinely checked in with customers to evaluate their satisfaction with service, resolve conflicts and provide information on new offerings
- Planned and followed through with inventory management for each store while accomplishing through ordering, delivering, stocking and rotating products
- Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation
- Interfaced with customers to resolve problems in a timely manner
- Enhanced customer satisfaction ratings by resolving issues efficiently
- Delivered products to customers in a timely manner
- Provided support and empathy while succeeding in a competitive sales environment
- Greeted store customers promptly and responded to questions with knowledgeable service
- Consistently met and exceeded sales goals for advertising
- Developed relationships with customers and presented promotions that increased shelf space, sales and profit
- Interfaced with customers, determined needs, provided recommendations and up-sold services
- Maintained productive relationships with existing customers through exceptional follow-up after sales
- Converted prospects by maintaining and managing sample inventory to aid sales pitch
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
Stockroom Associate
Ross Stores Inc
07.2018 - 10.2019
- Maintained visually appealing and effective displays for the entire store
- Helped customers select products that best fit their personal needs
- Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers
Cashier Sales Associate
Jcpenney
10.2016 - 08.2017
- Presented a friendly and positive attitude while communicating clearly with customers and colleagues
- Placed special merchandise orders for customers
- Marked clearance products with updated price tags
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Maintained friendly and professional customer interactions
- Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments
- Received and processed cash and credit payments for in-store purchases
Education
Certified Proficiency in Science -
NorthWest Arkansas Community College
Bentonville, AR01.2020
Dental Assisting Program - RDA
Petra Allied Health
Springdale,AR01.2020
CPT - Certified phlebotomy technician
Petra Allied Health
01.2019
High School Diploma -
Rogers Heritage High School
Rogers, AR01.2017
CNA/PCA -
NorthWest Arkansas Community College
01.2017
Skills
- Customer retention abilities
- Oral hygiene education
- Sealant application
- Accurate money handling
- Time management capabilities
- Team player mentality
- Knowledgeable in Open Dental
- Excellent multi-tasker
- Reliable and dependable
- Detail-oriented
- Positive outlook
- Strong communication skills
Certification
- X-ray
- Coronal polishing
- Nitrous oxide
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Sales Associate/Cashier
Spiritueux Wines & Liquors
08.2021 - 08.2024
Registered Dental Assistant, Chairside
Smile Shoppe
11.2020 - Current
Sales Lead
Boost Mobile/ Mancia Investments
07.2018 - 11.2020
Stockroom Associate
Ross Stores Inc
07.2018 - 10.2019
Cashier Sales Associate
Jcpenney
10.2016 - 08.2017
High School Diploma -
Rogers Heritage High School
CNA/PCA -
NorthWest Arkansas Community College
- X-ray
- Coronal polishing
- Nitrous oxide
- CPR/AED Certification
Certified Proficiency in Science -
NorthWest Arkansas Community College
Dental Assisting Program - RDA
Petra Allied Health
CPT - Certified phlebotomy technician
Petra Allied Health
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