Jazmin Rendon
Long Beach,CA
Summary
Dedicated professional with expertise in customer service, team supervision, bringing strong organizational and
leadership skills to enhance team performance and customer satisfaction. Proven track record in training and
development, ensuring seamless operations and positive experiences. Eager to contribute to a new team, and support its growth and success.
Overview
9
9
years of professional experience
Work History
Lead Sales Associate
Backpack Boyz
Long Beach, California
05.2024 - 10.2025
- Performed duties related to opening and closing the store, including cash drawer content.
- Demonstrated ability to lead and motivate fellow workers, resulting in an increased number of customer satisfaction.
- Provided exceptional customer service by promptly addressing inquiries and resolving complaints effectively and efficiently.
Lead Server Trainer
The Cheesecake Factory
Cerritos, California
06.2020 - 04.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests.
- Prioritized multiple tasks in a dynamic environment while staying calm and composed.
- Trained new crew members while ensuring service quality.
- Coached and mentored crew members on effective communication skills, conflict resolution, and problem-solving techniques.
Host/Server
El Torito
Lakewood, California
03.2019 - 02.2020
- Demonstrated multitasking abilities while organizing reservations, conducting table visits, and answering phone calls simultaneously.
- Supported servers and bussers through high-volume shifts with food running and table clearing.
- Built positive relationships with regulars to ensure their loyalty to the establishment.
Crew Member
McDonald's
Long Beach, California
08.2016 - 01.2019
- Collaborated with team members to ensure timely service delivery.
- Utilized problem-solving strategies when dealing with challenging customer situations.
- Assisted customers with orders and inquiries in a fast-paced environment.
Education
High School Diploma -
Cabrillo High School
Long Beach, CA06-2017
Skills
- Cash handling
- Problem-solving aptitude
- Goal orientation
- Adaptability
- Multitasking skills
- Customer service expertise
- Staff training and development
- Effective communication
Languages
Spanish
Native/ Bilingual
Timeline
Lead Sales Associate
Backpack Boyz
05.2024 - 10.2025
Lead Server Trainer
The Cheesecake Factory
06.2020 - 04.2024
Host/Server
El Torito
03.2019 - 02.2020
Crew Member
McDonald's
08.2016 - 01.2019
High School Diploma -
Cabrillo High School