Jazmin Saldana
Yorkville,IL
Summary
Detail-oriented professional and dedicated barista with experience in customer service roles. Known for effective problem resolution and multitasking abilities, contributing to team success and enhancing customer interactions. Seeking to apply skills in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
1246 N Bridge St, Yorkville IL
07.2024 - Current
- Delivered exceptional customer service in high-pressure environments.
- Operated espresso machines and brewing equipment efficiently.
- Trained new baristas on beverage preparation and customer interaction.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to optimize workflow during busy shifts.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Stocker/Online Picker
Walmart
2000 Orchard Rd, Montgomery IL
08.2023 - 03.2024
- Stocked shelves efficiently to ensure product availability for customers.
- Organized merchandise displays to enhance store aesthetics and improve customer experience.
- Collaborated with team members to maintain cleanliness and safety standards throughout the store.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
Waitress
Que Brava
1423 Cannonball Trail, Yorkville IL
11.2021 - 04.2022
- Provided friendly service to guests, enhancing dining experience.
- Assisted in menu item explanations, ensuring customer satisfaction and informed choices.
- Managed cash register operations,
- Developed strong knowledge of menu offerings, recommending dishes based on customer preferences.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
No Degree - Cosmetology
Hair Professionals Career College
5460 Walter Payton Memorial Hwy08.2027
High School Diploma -
Yorkville High School
797 Game Farm Rd, Yorkville, IL05.2024
Skills
- Time management
- Social media marketing
- Appointment scheduling
- Social skills
- Multitasking
- Critical thinking
- Organizational skills
- Calm under pressure
- Friendly and outgoing
- Attention to detail
- Problem resolution
- Problem-solving
- Cash handling
- Active listener
- Cleanliness
- Order taking
- Safe food handling
- Excellent memory
- Product upselling
- Retail management
- Speedy and efficient
- Cosmetology
Accomplishments
i have gotten selected of Employee of the month
i also get a lot of compliments of my working skills and how I have great connection skills with costumers/clients.
Languages
Spanish
Full Professional
Timeline
Barista
Starbucks
07.2024 - Current
Stocker/Online Picker
Walmart
08.2023 - 03.2024
Waitress
Que Brava
11.2021 - 04.2022
No Degree - Cosmetology
Hair Professionals Career College
High School Diploma -
Yorkville High School