Jazmin Samano
Morris,IL
Summary
Dedicated Learning Trainer working with operations and various support teams. Problem solver reacting quickly and productively to difficult situations and works hard to find solutions. Deep diving metrics and auditing results to identify strengths and weaknesses.
Overview
6
6
years of professional experience
Work History
Learning Trainer
Amazon
Crest Hill
10.2020 - Current
- Evaluated operations to identify training needs and foster effective implementation and communication.
- Illustrated continuous improvement and effectiveness within operational metrics.
- Analyzed data and performance metrics to determine support for operations
- Monitored training costs and prepared budget reports to justify expenditures.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Collaborated with team leaders on quality metrics.
- Created SOPs to document workplace procedures and optimize productivity through standardization.
- Improved morale and Learning connections by maintaining ambassador recognition and rewards practices.
- Increased productivity through cross-training and thorough training of both current associates and new hires.
Learning Ambassador
Amazon
Crest Hill
06.2018 - 10.2020
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in associates.
- Helped associates master learning concepts through one-on-one and small group coaching.
- Monitored associates in use and care of warehouse equipment and materials to prevent injuries and damage.
- Coached associates one-on-one to help progress through Amazon standards
- Maintained professionality and efficiency while working closely with leadership.
Education
Bachelor of Science - Audio Production
Full Sail University
Winter Park, FL04.2020
Skills
- Communication at all levels
- Time management
- Fast adaptability
- Interpersonal Relationships
- Cost Adherence
- Ambassador development
- Deep diving
- Conflict Resolution
Timeline
Learning Trainer
Amazon
10.2020 - Current
Learning Ambassador
Amazon
06.2018 - 10.2020
Bachelor of Science - Audio Production
Full Sail University