Jazmin Sanchez

• Provided compassionate and patient-focused care to cultivate well-being.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.

• Evaluated account and service histories to identify trends, using data to mitigate future issues.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Updated account information to maintain customer records.
• Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards
• Handled customer inquiries and suggestions courteously and professionally
• Responded to customer calls and emails to answer questions about products and services

Greeted clients, showed apartments, and prepared leases.

• Monitored advertising effectiveness by gathering information about market competition in local area.
• Toured property with prospective tenants and provided wealth of information in regards to its key features.
• Wrote and submitted reports to highlight developments and statistics of occupied properties.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
• Invited prospects to fill out application upon completion of property tour
• Wrote and submitted reports to highlight developments and statistics of occupied properties
• Collected monthly rent payments and other fees, always properly recording, and processing money