Jazmin Small
Brooklyn,NY
Summary
Enhanced operational performance and customer satisfaction by utilizing strong communication and technical skills in conflict resolution and data accuracy.
Overview
5
5
years of professional experience
Work History
Meter Reader
TGIO Office Automation
Brooklyn, NY
11.2023 - Current
- Conduct precise meter readings to ensure accurate billing.
- Enhance customer satisfaction by addressing inquiries professionally.
- Monitor equipment performance to maintain operational efficiency.
- Conducted precise meter readings to ensure accurate billing, resulting in a notable decrease in customer disputes.
Security Guard
Millennium Security
New York, NY
05.2023 - 08.2023
- Patrolled and monitored premises to deter incidents and enforce safety.
- Collaborated with law enforcement to report and address violations.
- Delivered visitor assistance, enhancing the guest experience and community trust.
Security Guard
NYC Employment Retirement System
Brooklyn, NY
07.2022 - 07.2023
- Conducted interviews and created detailed incident reports.
- Ensured safety of personnel and premises, preventing theft and vandalism.
- Maintained high service standards through customer-focused interactions.
- Participated in drills and training to uphold public safety procedures.
Security Guard
Barclays Center
Brooklyn, NY
02.2021 - 06.2023
- Protected high-traffic events with up to 20,000+ attendees.
- Operated surveillance systems to detect and resolve security risks.
- Assisted in dynamic tasks while maintaining control under pressure.
- Collaborated with team to ensure smooth operations and guest safety.
Retail Assistant
Primark
Brooklyn, NY
10.2021 - 07.2022
- Stocked merchandise with precision and maintained pricing accuracy.
- Managed fitting rooms and handled transactions efficiently.
- Delivered friendly customer service, increasing shopper satisfaction.
- Helped build store reputation through reliable and courteous support.
Education
High School Diploma - undefined
It Takes a Village Academy
Brooklyn, NYBachelor's - Criminal Justice
Morrisville State College
Morrisville, NY01.2027
Skills
- IT Support
- CCTV Monitoring
- Data Entry
- Surveillance
- Conflict Resolution
- Customer Service
- Problem Solving
- Time Management
- Team Leadership
Timeline
Meter Reader
TGIO Office Automation
11.2023 - Current
Security Guard
Millennium Security
05.2023 - 08.2023
Security Guard
NYC Employment Retirement System
07.2022 - 07.2023
Retail Assistant
Primark
10.2021 - 07.2022
Security Guard
Barclays Center
02.2021 - 06.2023
High School Diploma - undefined
It Takes a Village Academy
Bachelor's - Criminal Justice
Morrisville State College