Gladys Elvir
Miami Gardens,FL
Summary
Detail-oriented with fluency in English and Spanish. Strong track record of delivering impeccable work while remaining proactive and resourceful when following orders. Many years of experience combining management and costumer service. Hard working and enthusiastic to learn new tasks quickly and proficient. Maintains an orderly and neat work environment. Computer skilled. looking for a opportunity to work in a fast growth company. Authorized to work in the US for any employer
Overview
19
19
years of professional experience
1
1
Certification
Work History
Meter Reader
Miami Dade Water and Sewer
Miami, FL
05.2024 - Current
- Physically read and record utility meter consumption for homes and businesses, using a handheld device, while also inspecting meter for damages, reporting issues.
- Maintained professional relationships with clients while performing on-site visits, fostering a positive company image.
- Checked for leaks or damage to identify and report potential issues affecting service quality or billing accuracy.
- Reduced customer complaints through precise recording of utility usage, leading to fair charges on bills.
- Answered questions regarding meter readings and deescalated situations regarding tickets or other information.
- responsible to keep work truck clean.
Substitute Teacher
Kelly Services
01.2024 - 05.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Operations Processing Specialist
CPM Services
11.2022 - 09.2023
- Provide accurate, timely, and effective support for clients, property managers, including addressing client inquiries and problems. generate appropriate statements and reporting. Check emails, answer incoming calls, generate invoices, billing using quick books.
- Coming into the job with no experience I was able to learn the system quick and efficiently.
- Demonstrated adaptability by quickly learning new software programs as needed for various processing assignments.
- Maintained high levels of accuracy throughout daily tasks, resulting in a strong track record of minimal errors or rework required.
Shipping and Receiving
North miami motorsports
01.2021 - 11.2022
- Perform shipping, Receiving and stocking of incoming motor parts, stock and supplies using lightspeed program.
- Check and verify and fill customer order.
- Labeled stock items and store articles in proper bin locations.
- Keep my work place clean and organized by throwing away all empty boxes.
House Cleaner
Self Employed
09.2018 - 03.2020
- Residential cleaning. Dusting, sweeping, vacuuming, moping, restroom cleaning etc.
- Maintain stock cleaning of supplies and notified the client when running low.
- Changed and wash bed sheets when timely needed.
- Able to work in homes that have pets.
- Make costumer happy at respecting each individual way of living and used of their desire cleaning products.
Seasonal Associate, Amazon
OSHA
02.2018 - 03.2018
- Partner each morning with the management team to stablish and maintain quality control standards and support all safety programs. when working inside the warehouse fulfillment i was to sort items, pick and scan packages and place to the correct pile according to the zip-code and get them ready for the flex drivers. when working outside the fulfillment i was to check the drivers license and check them into the system so that i can direct them to the ramp and the packages can be loaded and be delivery to the costumers.
- Maintain an orderly and OSHA compliance to ensure a safe work.
Assistant Warehouse Manager
Rawyalty Apparel Inc
02.2014 - 10.2017
- Responsible for the inventory and notify the manager when low on stock and decide how much stock to order and keep.
- Receive shipment, record manually and unpacked items to be stocked on shelves in warehouse.
- Open boxes and prepare the orders/merchandise to be shipped out to the stores.
- Check emails for online orders.
- Receive calls or call costumers when boss or manager unavailable.
- Maintain a clean and organized work environment.
- Train and help a new employee.
Warehouse Worker
Rawyalty Apparel Inc
09.2008 - 01.2013
- Use of a heat press machine to print design on shirts.
- Attached and detached the designs and make sure the stones are in perfect condition in time with production requirements.
- Fold and tag the merchandise to be checked and shipped out by the manager.
- Keep a clean an organized work environment.
Jewelry Sales Associate
Jay's Jewelry
11.2006 - 03.2008
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Managed and processed customer payments made by credit and debit cards as well as cash and provided correct change if applicable.
- Cleaned jewelry cases daily with glass cleaner and dusters to ensure that all displays were pristine.
- Followed store opening and closing procedures as per company guidelines.
- In charge of Layaway making sure the payments are up to date.
Education
High School Diploma -
Hialeah Senior High
Hialeah, FL07.2006
Skills
- Microsoft Word
- Customer service
- Microsoft Outlook
- Inbound and outbound calling
- Bilingual
- Sales Support
- QuickBooks
- Sales
- Cash handling
- Quality control
- Safety measures and policies
- Safety awareness
- Hand-eye coordination
- Meter reading
- Teamwork
- Problem-solving
- Attention to detail
- Multitasking
- Basic computer skills
Certification
Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Meter Reader
Miami Dade Water and Sewer
05.2024 - Current
Substitute Teacher
Kelly Services
01.2024 - 05.2024
Operations Processing Specialist
CPM Services
11.2022 - 09.2023
Shipping and Receiving
North miami motorsports
01.2021 - 11.2022
House Cleaner
Self Employed
09.2018 - 03.2020
Seasonal Associate, Amazon
OSHA
02.2018 - 03.2018
Assistant Warehouse Manager
Rawyalty Apparel Inc
02.2014 - 10.2017
Warehouse Worker
Rawyalty Apparel Inc
09.2008 - 01.2013
Jewelry Sales Associate
Jay's Jewelry
11.2006 - 03.2008
High School Diploma -
Hialeah Senior High
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