Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazmin Thompson

Jacksonville,FL

Summary

Diligent phlebotomist with solid background in phlebotomy practices, ensuring accuracy and patient comfort. Skilled in venipuncture and specimen handling, contributing to efficient lab operations. Demonstrated ability to maintain sterile environments and effectively communicate with diverse patients.

Experienced with venipuncture techniques and patient interaction in clinical settings. Utilizes meticulous attention to detail and thorough understanding of safety protocols to ensure accurate specimen collection. Track record of maintaining patient comfort and fostering calm environment during procedures.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Phlebotomist

UF Health Jacksonville
08.2023 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Senior Phlebotomist

CSL Plasma
08.2021 - 08.2023
  • Contributed to a positive work environment by consistently demonstrating professionalism, teamwork, and adaptability under pressure situations.
  • Enhanced patient experience by maintaining a professional and compassionate demeanor during blood collection procedures.
  • Developed and implemented strategies to improve phlebotomy processes.
  • Assisted in training and onboarding new phlebotomists.
  • Demonstrated exceptional attention to detail while drawing blood samples, minimizing discomfort for patients and reducing errors in sample collection.

Caregiver

A Motherly Love Living Facility
11.2020 - 08.2021
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Patient Transporter

UF Health Jacksonville
02.2020 - 10.2020
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.

Warehouse Worker

Amazon
10.2019 - 02.2020
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
  • Quickly prepared orders for delivery by picking from shelves, packing in boxes, and attaching shipping labels.

Customer Service Representative

HGS - Hinduja Global Solutions
03.2019 - 10.2019
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Delivered prompt service to prioritize customer needs.

Nursery Attendant

Epping-Forest Yacht and Country Club
05.2017 - 03.2019
  • Supported the emotional well-being of each child by addressing their unique needs and fostering positive relationships among peers.
  • Facilitated group activities that encouraged cooperation, teamwork, and skill development in young children.
  • Created an inclusive environment where every child felt valued despite differences in ability level or background.
  • Cleaned and sanitized toys, surfaces, and furniture.
  • Maintained order and safety of all children under care.
  • Greeted parents and children in warm and inviting way.
  • Monitored children's activities to verify safety and wellbeing.
  • Worked closely with fellow staff members in developing and implementing educational and recreational activities.

Education

No Degree - Phlebotomy

Acumen CNA Training And Testing Center
Jacksonville, FL
07-2021

High School Diploma -

Andrew Jackson Senior High School
Jacksonville, FL
06-2016

Skills

  • Venipuncture
  • Patient care
  • Specimen handling
  • Data entry
  • Proper labeling
  • Sanitation and sterilization
  • Blood collection
  • Specimen collection and storage
  • Time management
  • Teamwork and collaboration
  • Attention to detail
  • Customer service
  • Decision-making
  • Active listening

Certification

  • PT - Phlebotomy Technician

Timeline

Phlebotomist

UF Health Jacksonville
08.2023 - Current

Senior Phlebotomist

CSL Plasma
08.2021 - 08.2023

Caregiver

A Motherly Love Living Facility
11.2020 - 08.2021

Patient Transporter

UF Health Jacksonville
02.2020 - 10.2020

Warehouse Worker

Amazon
10.2019 - 02.2020

Customer Service Representative

HGS - Hinduja Global Solutions
03.2019 - 10.2019

Nursery Attendant

Epping-Forest Yacht and Country Club
05.2017 - 03.2019

No Degree - Phlebotomy

Acumen CNA Training And Testing Center

High School Diploma -

Andrew Jackson Senior High School

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Jazmin Thompson