Jazmine Bonilla
Chicago,IL
Summary
Hardworking Medical Debt Collector with extensive experience handling patient charges and payment entries. Familiar with processing online appeals, refund requests and billing audit information. Uses strong customer service skills to communicate with patients and third-party carriers.
Overview
7
7
years of professional experience
Work History
Collector/Executive Assistant
Great Lakes Financial Services
Chicago, IL
02.2020 - Current
- Medical Billing for third party, Veteran Affair, Workers Comp and Personal Injury
- Assist attorneys on negotiations and settlements
- Help obtain and provide medical records and bills to attorneys
- Verified patient account balances and processed payments accordingly
- Provided customer service support to patients regarding their medical bills or payment options
- Utilized various software programs such as Microsoft Excel, Word, Outlook. for data entry purposes.
- Maintained accurate accounts receivable records and updated patient files accordingly
- Maintained accurate records of claims processing in compliance with HIPAA regulations.
Worker Compensation Collector
University of Anesthesiologist
Lincolnwood, IL
01.2019 - 01.2020
- Updated claim notes as needed throughout the life cycle of a case file.
- Processed payments made by insurance companies according to established protocols.
- Submitted medical claims and appeals
- Assisted with the preparation of claim forms and related documents for processing
- Maintained a database of all current workers' compensation cases
- Answered incoming calls from claimants, employers, and healthcare providers to provide information about workers' compensation claims
Bakery Manager
Fresh Thyme
12.2016 - 12.2019
- Monitored staff performance, providing feedback and guidance to ensure quality standards were met
- Trained, supervised and evaluated bakery staff on proper baking techniques and safety procedures
- Ensured compliance with food safety regulations and health codes in the kitchen area
- Maintained inventory of supplies, ingredients and equipment used in the production process
- Managed budgeting activities such as forecasting costs, setting prices and controlling expenses
- Scheduled employees to keep bakery shifts well-staffed for peak times and holidays
- Delegated work to staff, setting priorities and goals
Education
GED -
City Colleges of Chicago - Wilbur Wright College
Chicago, IL04.2010
Skills
- Proficient in Microsoft Office - Word, Excel, Outlook
- Knowledgeable of Medical Terminology
- Managing Delinquent Accounts
- Displays professionalism during all forms of interaction
- Excels in fast-paced environments and learns new material quickly
- HIPAA Compliance
- Customer Relationship Management
- Financial Documentation
Timeline
Collector/Executive Assistant
Great Lakes Financial Services
02.2020 - Current
Worker Compensation Collector
University of Anesthesiologist
01.2019 - 01.2020
Bakery Manager
Fresh Thyme
12.2016 - 12.2019
GED -
City Colleges of Chicago - Wilbur Wright College
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