Jazmine Elzey
Fort Mill,SC
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Ambitious, career-focused job seeker, anxious to obtain an entry-level information technology position to help launch career while achieving company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Literacy Fellow
Memphis Teacher Residency
Memphis, Tennessee
06.2025 - 07.2025
- Used positive reinforcement to motivate students, including praising correct or interesting responses and creating incentives rather than penalties.
- Supervised student projects and field trips.
- Developed own teaching materials, methods and approaches, with guidance.
Summer Camp Counselor
Bethelwoods Camp and Conference Center
York, SC
05.2024 - 08.2025
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Managed conflict resolution among campers, fostering a supportive and inclusive camp environment.
Service Ambassador
Panera Bread
Indian Land
05.2021 - 05.2025
- Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers.
- Contributed to business growth by confirming customer satisfaction with service and quality.
- Answered phone calls, responded to questions, and addressed concerns.
Service
Zaxbys
Monroe
01.2021 - 06.2021
- Trained new team members on service processes to increase productivity.
Business Management Internship
Fresh Globes
DC
06.2020 - 07.2020
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners
- Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills
- Microsoft Software Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
Education
Bachelor of Information Technology -
North Carolina A&T State University
06.2026
High School -
Central Academy of Technology and Arts
06.2022
Skills
- Strong Work Ethic
- Computer Skills
- Customer Retention
- Documentation Writing
- Website Analytics Tools
- Python
Certification
- Cyber Crime Technology - Introductory CTE: June, 2022
Timeline
Literacy Fellow
Memphis Teacher Residency
06.2025 - 07.2025
Summer Camp Counselor
Bethelwoods Camp and Conference Center
05.2024 - 08.2025
Service Ambassador
Panera Bread
05.2021 - 05.2025
Service
Zaxbys
01.2021 - 06.2021
Business Management Internship
Fresh Globes
06.2020 - 07.2020
Bachelor of Information Technology -
North Carolina A&T State University
High School -
Central Academy of Technology and Arts
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