Jazmine Fuentes
Leonora Leighann
Fairburn,GA
11
years of professional experience
Patient Intake Coordinator with a strong fit for patient-facing service, accurate database updates, and calm issue resolution in fast-moving environments. Brings experience keeping records current, supporting shift coverage, and maintaining clear communication while handling 41 to 60 patient check-ins per shift and routine front-desk tasks with care and consistency. Well suited to help patients move through intake smoothly while keeping information organized and accurate.
Work History
Airline Customer Service Agent
1 Year 1 Month- Coordinate boarding activities as gate staff to keep passenger flow organized and on schedule.
- Monitor boarding passes, baggage tags, and travel documents for accuracy before passenger boarding.
- Resolve passenger concerns calmly while providing clear updates on delays, gate changes, and travel procedures.
- Maintain accurate check-in records and travel documents to support smooth departures and arrivals.
- Communicate flight updates clearly to passengers and coworkers using professional, courteous service standards.
Third Key/Sales Associate
2 Years 2 Months- Oversee multiple shift tasks weekly to keep opening and closing procedures on schedule.
- Oversee daily shift operations and delegate tasks to keep store routines on track.
- Monitor attendance, punctuality, and labor scheduling to support consistent coverage.
- Support customer interaction and reinforce accountability during busy store periods.
CEO
10 Years 7 Months- Designs engaging displays that attract attention and strengthen brand visibility across customer-facing areas.
- Keeps presentation materials polished and adapted for diverse audiences to improve message clarity and engagement.
- Updates databases carefully to improve record accuracy and protect data integrity.
- Supports day-to-day brand presentation with organized setup, reliable maintenance, and responsive team coordination.
Package Handler
1 Year 9 Months- Managed heavy packages through lifting, pushing, and pulling while adapting to bending, twisting, and kneeling demands.
- Maintained package integrity by moving shipments carefully and keeping items organized throughout processing.
- Collaborated with team members in a fast-paced environment to improve package processing flow and daily efficiency.
Assitant Manager
2 Years 1 Month- Processed 100+ cash register transactions daily while maintaining accurate checkout records and balancing drawers.
- Welcomed customers warmly, creating a positive in-store experience and supporting a friendly service environment.
- Assisted shoppers in locating products, improving purchase confidence and reducing time spent searching for items.
- Streamlined customer follow-up by using a quick-response approach that improved responsiveness across service interactions.
Education
Certificate - Community Healthcare
Certificate - Clinical Dentist Assistant
Certificate - Cosmetology
High School Diploma
Skills
Customer service
Oral communication
Presentation skills
Conflict resolution
Customer interaction
Inventory management
Cash handling
Shift scheduling
Opening and closing procedures
Sales floor operations
Team coordination
Scheduling conflict resolution
Accountability
Labor scheduling
Employee training
Performance feedback
Sales coaching
Timeline
Airline Customer Service Agent
Menzies Aviation
09.2025 - CurrentRead More
Third Key/Sales Associate
America’s Best Contacts & Eyeglasses
08.2024 - CurrentRead More
Package Handler
FedEx
07.2022 - 04.2024Read More
Assitant Manager
Beauty World
05.2020 - 06.2022Read More
CEO
Leonora Leighann
03.2016 - CurrentRead More
Morehouse School of Medicine
Certificate from Community Healthcare
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Kennesaw State University
Certificate from Clinical Dentist Assistant
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Atlanta Technical College
Certificate from Cosmetology
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Benjamin Banneker High School
High School Diploma
Read More