Jazmine Glass
Fairburn,GA
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
5
5
years of professional experience
Work History
Cashier
McDonald's Restaurant
Fairburn, Georgia
05.2023 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
- Provided excellent customer service by greeting guests warmly and answering questions about menu offerings.
- Handled high-volume orders with precision, ensuring accurate order fulfillment and timely delivery to customers.
Receptionist at Front Desk
Priority One Mortgage
Greenwood, Mississippi
01.2022 - 07.2023
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Customer Service Associate
Time Global Technology
Atlanta, Georgia
01.2020 - 07.2020
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Streamlined communication with clients for improved service experiences and increased loyalty.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Provided personalized support for each client, tailoring solutions based on individual circumstances and preferences.
- Monitored customer feedback channels, identifying areas of improvement for enhanced service quality.
- Assisted colleagues with challenging situations, providing guidance based on expertise and experience in the industry.
Intern
MOXIE
Atlanta, Georgia
08.2018 - 12.2018
- Enhanced student comprehension by incorporating real-world examples and case studies.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Participated in professional development opportunities to enhance skill set, contributing to overall intern growth and potential future employment prospects.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Education
Bachelor of Science - Biology
Mississippi Valley State University
12.2023
High School Diploma -
Benjamin Banneker Senior High School
Atlanta, Georgia05.2019
Skills
- Great Communication Skills
- Technology Skills
- Multi-Tasking
- Strong Work Ethic
- Time Management
- Customer Service
- Cash Register Operation
- Cash Handling
- Drawer Balancing
- Customer Assistance
Awards
Honor Roll Deans List at MVSU Nominated For National Honor Society
References
Available Upon Request
Timeline
Cashier
McDonald's Restaurant
05.2023 - Current
Receptionist at Front Desk
Priority One Mortgage
01.2022 - 07.2023
Customer Service Associate
Time Global Technology
01.2020 - 07.2020
Intern
MOXIE
08.2018 - 12.2018
Bachelor of Science - Biology
Mississippi Valley State University
High School Diploma -
Benjamin Banneker Senior High School