Jazmine Gwynne
Marble Falls
Summary
Dedicated service coordinator with extensive experience inpatient admissions and interdisciplinary communication. Known for strong problem-solving skills and attention to detail, contributing to improved client outcome and regulatory compliance. Strong skills in time management and ready to enhance operational efficiency and client satisfaction.
Overview
12
12
years of professional experience
Work History
Host Home Direct Service Professional Float
Caregiver, Inc / St. Giles Living Center
05.2025 - 01.2026
- Revised and implemented individualized program plans, ensuring timely documentation and health/safety compliance.
- Managed comprehensive client care, including case management, regulatory compliance, admissions, financial reviews, and service reporting.
- Assisted in crisis situations to prevent escalation and safeguard individuals' well-being.
- Ensured protection of individuals from abuse, neglect, exploitation, and financial impropriety by following reporting protocols.
- Oversaw incident reporting and documentation, ensuring resolution and compliance with regulatory requirements.
- Promptly reported census changes, followed procedures for client admissions, discharges, and transfers while maintaining accurate records.
- Maintained consistent communication with case managers, state coordinators, guardians, and medical professionals; documented monthly family contacts.
- Conducted chart reviews and collaborated with interdisciplinary teams to ensure survey readiness and regulatory compliance.
Weekend Admission Coordinator
Compassus Hospice And Palliative Care
03.2022 - 05.2025
- Received and processed referrals from physicians, patients, and families, ensuring accurate documentation.
- Conducted Hospice Care consults with patients and families.
- Coordinated admission process for new patients, evaluating hospice care eligibility and explaining services.
- Contacted physicians for admission orders and communicated with insurance companies for pre-certification.
- Informed interdisciplinary team of new admissions to maintain seamless operations.
- Scheduled appointments for informed consent and RN assessment visits, notifying all relevant parties.
- Entered patient admission data into system, ensuring compliance with agency policies.
- Engaged in marketing activities to promote hospice services to referral sources, including hospitals.
- Participated in staff meetings and educational programs to remain informed on hospice best practices.
Medication Aide - Graveyard Shift
The Auberge of Cedar Park
07.2021 - 11.2021
- Administered medications accurately and timely, ensuring compliance with safety protocols.
- Monitored patient vital signs and reported changes to nursing staff promptly.
- Maintained accurate medication records and documentation for regulatory compliance.
- Trained new staff members on medication administration procedures and best practices.
- Contributed to positive patient outcomes by closely monitoring and reporting any adverse reactions or changes in condition following medication administration.
- Streamlined communication between healthcare providers and pharmacists, ensuring accuracy in both prescription orders and dosage instructions.
House Manager & On Call
A Change of Seasons Change Home Health Care, Inc
06.2020 - 10.2020
- Ensured staff remained current with training and understood residents' unique needs.
- Developed recreational activity schedules while meeting all nutritional requirements.
- Monitored medication program data, communication logs, and staff schedules.
- Maintained compliance with state regulations and company policies at all times.
- Managed incoming client calls, coordinated schedules, and liaised with healthcare professionals.
- Verified caregiver shifts and monitored clock-ins, addressing unexpected call-outs.
- Assessed patient needs and created individualized care plans to meet healthcare regulations.
- Documented client progress, monitored care quality, and ensured adherence to organizational policies.
Manager
Payless Shoe Source
06.2017 - 07.2019
- Manage and oversee the daily operations of the shoe store, ensuring that sales targets are met and that customers receive excellent service.
- Supervise, train, and motivate store staff to achieve high levels of performance and customer satisfaction. This includes scheduling, conducting performance reviews, and addressing any personnel issues.
- Ensure high levels of customer satisfaction through exceptional service. Address customer inquiries and resolve complaints promptly.
- Monitor inventory levels, order new stock as needed, and implement effective merchandising strategies to maximize sales and minimize overstock.
- Develop and implement business strategies to increase customer traffic, enhance sales, and optimize profitability. Analyze sales data to identify trends and opportunities for improvement.
- Maintain the store's visual merchandising standards to create an appealing shopping environment that attracts customers.
- Handle administrative duties such as sales reporting, cash handling, and bookkeeping. Ensure compliance with company policies and safety regulations.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Ability to analyze sales data and make data-driven decisions to improve store performance.
Certified Nursing Assistant
Cimarron Place Health and Rehab
10.2016 - 05.2017
- Assist patients with activities of daily living (ADLs) such as bathing, grooming, dressing, and eating to promote their comfort and dignity.
- Measure and record vital signs, including blood pressure, temperature, pulse, and respiration, and report any significant changes to nursing staff.
- Help patients move safely between beds and wheelchairs, ensuring proper techniques are used to minimize injury risks.
- Support registered nurses in wound care by ensuring wounds are cleaned, dressed, and monitored according to guidelines.
- Maintain accurate patient records by documenting treatments and responses to care in electronic health records.
- Provide emotional support to patients, helping them feel comfortable and understood during their healthcare experience.
Certified Nursing Assistant
Windsor Nursing and Rehabilitation Center of Corpus Christi
04.2014 - 09.2016
- Assist patients with activities of daily living (ADLs) such as bathing, grooming, dressing, and eating to promote their comfort and dignity.
- Measure and record vital signs, including blood pressure, temperature, pulse, and respiration, and report any significant changes to nursing staff.
- Help patients move safely between beds and wheelchairs, ensuring proper techniques are used to minimize injury risks.
- Support registered nurses in wound care by ensuring wounds are cleaned, dressed, and monitored according to guidelines.
- Maintain accurate patient records by documenting treatments and responses to care in electronic health records.
- Provide emotional support to patients, helping them feel comfortable and understood during their healthcare experience.
Education
The Fundamentals of Business
University of Phoenix
Tempe, AZHigh School Diploma -
Llano High School
Llano, TX05-2009
Skills
- Program planning
- Patient admissions
- Health Documentation
- Service Coordination
- Problem Solving
- Attention to detail
- Time Management
- Customer Service
- Patient registration
- Patient scheduling
- Medical billing
- Scheduling and calendar management
- Staff Management
Timeline
Host Home Direct Service Professional Float
Caregiver, Inc / St. Giles Living Center
05.2025 - 01.2026
Weekend Admission Coordinator
Compassus Hospice And Palliative Care
03.2022 - 05.2025
Medication Aide - Graveyard Shift
The Auberge of Cedar Park
07.2021 - 11.2021
House Manager & On Call
A Change of Seasons Change Home Health Care, Inc
06.2020 - 10.2020
Manager
Payless Shoe Source
06.2017 - 07.2019
Certified Nursing Assistant
Cimarron Place Health and Rehab
10.2016 - 05.2017
Certified Nursing Assistant
Windsor Nursing and Rehabilitation Center of Corpus Christi
04.2014 - 09.2016
The Fundamentals of Business
University of Phoenix
High School Diploma -
Llano High School