Jazmine Herrera
Dallas,TX
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Handles reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess
Pappadeaux Seafood Restaurant
2022.01 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Cashier
Western Chicken
2021.10 - 2021.11
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
Duncanville High School
Duncanville, TX05.2023
Skills
- Kitchen Staff Management
- Dining Customer Service
- Hospitality and Accommodation
- Service Prioritization
- Customer Loyalty
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Pappadeaux Seafood Restaurant
2022.01 - Current
Cashier
Western Chicken
2021.10 - 2021.11
High School Diploma -
Duncanville High School
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