Jhalia Reeves
9292 Whaleys Lake Ln Jonesboro,GA
Summary
Hardworking employee enthusiastic about learning field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
La Parilla Mexican Restaurant
05.2022 - 09.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Education
High School Diploma -
Mount Zion High School
Jonesboro, GA05.2025
Skills
- Guest Experience Management
- Menu Memorization
- Kitchen Staff Management
- Buffet Setup and Takedown
- High-Volume Dining
- Dining Reservations
- Phone Inquiries
- Seating Assignment Preparation
- Effective Customer Communication
Certification
- ServSafe
- Hostess Training
Timeline
Hostess
La Parilla Mexican Restaurant
05.2022 - 09.2023
High School Diploma -
Mount Zion High School
- ServSafe
- Hostess Training
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