Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazmine Kumpe

Summary

Dynamic and performance-driven business professional with high integrity, strong work ethic, and great leadership skills. Resourceful with proven success in demonstrating sound judgment and extensive knowledge of employee coaching and mentoring. Passionate HR Specialist looking for continued career growth opportunities within the Department. Looking forward to contribute to the success of ArDot employees reaching their full potential. Full steam ahead!

Overview

5
5
years of professional experience
1
1
Certification

Work History

HR Specialist

Arkansas Department Of Transportation
06.2022 - Current
  • Assist DE, DME, and DCE with any concerns or needs for District Two operations.
  • Assisting employees with understanding policies set by Department.
  • Recruiting applicants at career fairs as representative of ArDot.
  • Review, screen, and interview applicants for a multitude of job titles to identify qualified candidates.
  • Brief job applicants regarding benefits offered at the Department including pay scale, career opportunities, and overall vision for ArDot.
  • Assisting District supervisors in applying Progressive Disciplinary Action procedures when necessary.
  • Conducting investigations and promptly addressing issues in accordance with ArDot personnel manual.
  • Providing compliance training for District employees. This includes NEO, SHRR, Anti-fraud and code of ethics, and Workplace Diversity.
  • Representative of Arkansas Department of Transportation.
  • Assisting in cultivating harmonious environment at District Two.
  • Conducting interview/assessments for Career Path Promotion Process (C3PO).
  • Assist in communication between District administration staff and Central Office regarding implementation of new programs and/or procedures. (I.E. UKGPro)
  • Assisting in performance reviews and providing feedback to supervisors on employee performance.

Director of Operations

Healthy Smiles
01.2019 - 06.2022
  • Management of 24+ employees in day-to-day operations of two dental practices. Overseeing employee required documents are completed and filed. Scheduling of both office location meetings, creation of agendas, and running meetings including emergency drills and OSHA. Handling all evaluations for 90 day and yearly appraisals. Creation of in-house collections and billing protocols. Renewing of insurance contracts. Assigning job responsibilities for each job title and providing daily checklist. Coached and retained numerous protocols for assurance of follow-through and high performance for team members for better performance. Monitored business operations, swiftly resolved issues and kept projects on schedule to optimize success. And much more....

Registered Dental Assistant/Office Coordinator

Smile Arkansas
2015 - 2017
  • Coordination of schedules for Dentist and hygienist. Filed patients' charts and processed billing and payments. Managed statements and patient transaction receipts. Provided appropriate post-operative instructions following completion of dental procedures. Fabrication of preliminary impression for study casts and occlusal registrations for mounting of study casts. Assisted in full mouth cosmetic restorations. Assisted receptionist with billing of insurance and scheduling appointments.

Lead Registered Dental Assistant

Healthy Smiles
2010 - 2015
  • Routinely completed inventory, supply orders, and restocked supplies. Supervised work performance of assistants and sterilizers. Reassuring duties were properly completed and in a timely manner. Schedule and track employee PTO requests. Resolving complaints between employees and/or patients. Assign daily tasks and procedures to each assistant. Reviewed status of waiting room on routine basis to ensure efficient time management. Proficiently assisted dentists with diagnostic, preventative, general, orthodontic, endodontic, and surgical/implant procedures. Educated clinical staff on proper procedures concerning dental health.

Education

High School Diploma -

North Little Rock High School
North Little Rock, AR

Associate of Science - Business Administration And Management

UAPulaski Technical College
North Little Rock, AR

Skills

  • Employee Development
  • Performance Improvement Plans
  • Employee Evaluations
  • Employee Orientation Training
  • Conflict Resolution Tactics
  • Personnel Investigations
  • Recruitment and Interviewing
  • Microsoft Word, Excell, Outlook

Certification

Registered Dental Assistant License- Renewal 2025

CPR Certified- Renewal 2025

Current student in UAPTC- Future Degree- Major in Business Innovation, Minor in HR

Timeline

HR Specialist

Arkansas Department Of Transportation
06.2022 - Current

Director of Operations

Healthy Smiles
01.2019 - 06.2022

Registered Dental Assistant/Office Coordinator

Smile Arkansas
2015 - 2017

Lead Registered Dental Assistant

Healthy Smiles
2010 - 2015

High School Diploma -

North Little Rock High School

Associate of Science - Business Administration And Management

UAPulaski Technical College
Jazmine Kumpe