Jazmine M Bermudez
Houston,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals..
Overview
7
7
years of professional experience
Work History
Student Video Intern
University of Houston Football Department
10.2024 - Current
- Assist in filming and setting up at practice, games, and other team related events.
- Handle and manage sideline tablets during games, ensuring they are operational and updated.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
- Remained composed and highly professional in fast-paced and constantly changing environment, effectively handling challenging situations and difficult individuals to achieve objectives.
Customer Service Representative
United Airlines
08.2021 - Current
- Responsible for assisting customers with flight reservations, ticketing and check-in, boarding, customer service and complaint resolution, as well as receiving aircraft
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
X-Ray Technician
Fresh Dental
04.2021 - 08.2021
- Developing film and choosing the machine's optimal placement and exposure levels for the best photographs
- Protect the patients from radiation through the use of shields or by reducing the x-ray beam's exposure
Pharmacy Technician
CVS Pharmacy
10.2020 - 04.2021
- Assisting the pharmacist in the preparation and distribution of medications, maintaining the drug inventory, and maintaining patient and pharmacy records
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved third-party billing, computer system and customer service issues.
Associate
Finish Line
08.2017 - 01.2021
- Handle all sales, inquiries and customer care
- Receive and audit inventory
- Experience in cash handling and conflict resolution
Associate
Vans
04.2019 - 11.2019
- Handle all sales, customer care and cash register
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Administrative Studies - Sports Management
University of Houston
Houston, TX12-2025
EMS Basic -
Cypress Creek EMS
Houston, TX12.2020
Associate of Science -
Lone Star College
Tomball, TX12-2019
Skills
- Electrocardiography
- Teamwork
- Independent Functioning
- Effective Communication
- Bilingual (English and Spanish)
- Computer Proficiency
- Programming
- Customer Service
- Critical Thinking
- Problem-solving abilities
- Customer Relations
- Call center experience
- Active Listening
- Complaint Handling
Volunteer Experience
Tradition Health Care, Volunteer
Languages
Spanish
Native or Bilingual
Timeline
Student Video Intern
University of Houston Football Department
10.2024 - Current
Customer Service Representative
United Airlines
08.2021 - Current
X-Ray Technician
Fresh Dental
04.2021 - 08.2021
Pharmacy Technician
CVS Pharmacy
10.2020 - 04.2021
Associate
Vans
04.2019 - 11.2019
Associate
Finish Line
08.2017 - 01.2021
Bachelor of Administrative Studies - Sports Management
University of Houston
EMS Basic -
Cypress Creek EMS
Associate of Science -
Lone Star College
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