Jazmine Ortiz
Chicago,IL
Summary
Highly motivated and committed medical assistant with proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant Student
Esperanza Health Centers
Chicago, IL
09.2024 - 04.2025
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician.
Front Desk Agent
W - Lakeshore
Chicago , IL
03.2024 - Current
- Assisted with check-in and check-out procedures for guests.
- Worked effectively in team environments to make the workplace more productive.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
Host/Coffee Barista
Raddison Blue Aqua Hotel
Chicago, IL
06.2023 - 02.2024
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed dining room layout to maximize efficiency of staff members.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Maintained calm demeanor during high-volume periods and special events.
Reading Tutor
CPS Tutor Corps
Chicago, IL
02.2023 - 06.2023
- Guided students in grades 3-5th in improving reading skills through specific made reading lessons
- Planned, prepared and delivered literacy skills through small group instruction for specific student groups using Amplify Reading program online
- Redirected students behavior during small tutor sessions
- Evaluated students on their reading skills after nine days of sessions
Team Member/Pricing Specialist
Target
Chicago, IL
03.2021 - 12.2022
- Assisted newly hired team members by explaining company procedures and safety requirements
- Processed and retrieved customer special orders
- Addressed customer needs, responding to specific requests
- Ticketed, arranged and displayed merchandise to promote sales
- Helped with purchases and signed customers up for rewards programs
Education
Certified Medical Assistant - CMA
NIMAA
Denver, CO04-2025
(No Degree): Sociology -
DePaul University
12.2022
High School Diploma -
Back of the Yards College Prep
06.2020
Skills
- Patient Care
- Over 90 Medical Assistant Skills Learned
- CPR/First Aid
- Customer service
- Phlebotomy
- Bilingual (Spanish)
- Vital signs monitoring
- HIPAA compliance
- Medical billing basics
- Immunization administration
Accomplishments
Over 90 Medical Assistant skills learned, and 240 clinical externship hours completed at Esperanza Health Centers in Chicago, IL
Certification
- CPR. First-AID
- Certified Medical Assistant (CMA) May 2025
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Assistant Student
Esperanza Health Centers
09.2024 - 04.2025
Front Desk Agent
W - Lakeshore
03.2024 - Current
Host/Coffee Barista
Raddison Blue Aqua Hotel
06.2023 - 02.2024
Reading Tutor
CPS Tutor Corps
02.2023 - 06.2023
Team Member/Pricing Specialist
Target
03.2021 - 12.2022
(No Degree): Sociology -
DePaul University
High School Diploma -
Back of the Yards College Prep
Certified Medical Assistant - CMA
NIMAA