Jazmine Palomo

• Conducted research on competitors' activities and products to inform strategic decisions.
• Analyzed customer feedback to inform product improvements or new offerings.
• Identified areas for improvement within existing processes and procedures.
• Monitored competitors' activities to stay ahead of industry trends.
• Collaborated closely with internal teams, including sales, operations, and finance, to ensure alignment of overall objectives across departments.
• Identified potential partners for joint ventures or promotional initiatives.
• Managed and maintained relationships with new and existing referring business partners.
• Coordinated with design teams to develop creative materials such as brochures, flyers, and website advertisements.

Additional Responsibilities:

Offered detailed training for Orthodontic Treatment Coordinators, focusing on strategic sales methods, exceptional communication, and efficient administrative skills to optimize patient experiences and practice workflow.

• Exceeded individual metric goals (150%-304%) by coordinating over 200+ interviews for both internal and external candidates across 10+ different product areas, domestically and internationally.
• Collaborated with recruitment and HR professionals to achieve hiring goals.
• Created and maintained positive relationships with hiring managers and HR business partners.
• Ensured data integrity by updating candidate records in Google’s applicant tracking system.
• Developed strong and positive relationships with candidates through timely and efficient follow-up, clear communication and attention to detail.
• Executed strategies to achieve scalability and efficiency while meeting retail talent acquisition needs.

• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Conducted financial consultations with patient and set up payment plans, as well as coordinated payment with insurance companies and discussed dental benefits with patients.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Established clean, sterile and welcoming environment for patients.
• Built relationships with customers to encourage repeat business.

• Retained interest and maximized receptive learning by educating students using hands-on instructional techniques.
• Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies.
• Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
• Oversaw groups of up to 16 students at school and off-site locations, maintaining optimal safety and security.
• Performed clerical duties such as greeting parents, receiving inbound calls and messages, processed payments.
• Communicated regularly with parents, teachers and administrators about students' progress and needs.