Summary
Overview
Work History
Education
Skills
Timeline
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ROBIN Hockenberry

Osteen,Fl

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

8
8
years of professional experience

Work History

Marketing Coordinator

Carrier Ent
01.2021 - Current
  • Answered general marketing department inquiries via email and phone.
  • Developed visually engaging marketing materials to support product launches and promotions.
  • Tracked and reported on marketing campaign responses.
  • Collaborated with cross-functional teams to establish successful execution of projects and campaigns.
  • Created engaging emails and flyers to use for promotional materials and distribution.
  • Managed workflow between staff, coordinating documents, and creative material distribution.
  • Enhanced online presence, updating website content.
  • Managed TV content for all Fl branches.
  • Coordinated with design and media teams to develop high-quality creative assets.

Post Closer

Steel City Title
01.2020 - 01.2021
  • Sending final documents to lenders and owners.
  • Review, verify, and organize files to ensure accuracy.
  • Open and prepare contracts.
  • Scheduled closings with customers.
  • Scanned/uploaded files, including closing documents and lender packages.
  • Preparing and sending loan packages to lenders in a timely manner.
  • Communicating with customers and lenders to answer any post closing questions.

Office Assistant

First Florida Title & Trust
11.2019 - 01.2020
  • Managed the retrieval of recorded files.
  • Ensured timely delivery of items for policy transcription.
  • Facilitated processing of title searches.
  • Sent finalized documents to lender and owner.
  • Researched payoff satisfaction levels.
  • Notified contractors about commencement.
  • Handled incoming phone calls efficiently.
  • Expedited document processing with accurate data entry and timely filing.
  • Prepared and edited documents.

Certified Nanny

Lindsay Danesi
11.2018 - 10.2019
  • Observed and monitored play activities.
  • Presented activities that furthered language and social skills.
  • Sterilized bottles and other equipment used for feeding infant.
  • Supported child in play activities, meals, and snacks, hygiene and socialization.
  • Maintained a clean and organized home environment.
  • Ensured child's safety and comfort by consistently monitoring their environment and addressing potential hazards.
  • Promoted intellectual development through reading, storytelling, and engaging educational activities.

Host

Olive Garden
07.2017 - 12.2017
  • Addressed guest inquiries and issues, solved problems and provided assistance .
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Scheduled and set up large reservations.

Cashier

Academy Sports and Outdoors
08.2016 - 06.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.

Education

EMT Certification -

Seminole State College
Sanford
05.2019

High School Diploma -

Lake Mary High School
Lake Mary
01.2017

Skills

  • Time-Management Skills
  • Consumer Relations
  • Professionalism
  • Strong Learning Orientation
  • Strong Communication Skills
  • Digital Marketing
  • Excel
  • Word
  • Power Point
  • Salesforce
  • BI
  • Salesforce Marketing Cloud

Timeline

Marketing Coordinator

Carrier Ent
01.2021 - Current

Post Closer

Steel City Title
01.2020 - 01.2021

Office Assistant

First Florida Title & Trust
11.2019 - 01.2020

Certified Nanny

Lindsay Danesi
11.2018 - 10.2019

Host

Olive Garden
07.2017 - 12.2017

Cashier

Academy Sports and Outdoors
08.2016 - 06.2017

EMT Certification -

Seminole State College

High School Diploma -

Lake Mary High School
ROBIN Hockenberry