Jazmine Quirindongo
Deer Park
Summary
Dynamic manager with a proven track record of leading teams to exceed sales goals by 20%. Expertise in developing impactful training programs that enhance sales techniques and customer engagement. Skilled in analyzing market trends to inform strategic sales initiatives and optimize offerings.
Overview
17
17
years of professional experience
Work History
General Sales Manager
Toyota Financial Services
Massapequa
01.2018 - Current
- Led sales team to boost customer engagement and satisfaction through effective strategies.
- Developed training programs to enhance sales techniques and product knowledge.
- Analyzed market trends to shape strategic sales initiatives and optimize product offerings.
- Conducted orientation sessions for new hires, ensuring seamless transitions into roles.
- Created onboarding materials to improve employee understanding of company policies.
- Managed customer service team to elevate client satisfaction and engagement levels.
- Implemented feedback systems to collect customer insights for service enhancements.
- Reviewed customer feedback and complaints to pinpoint areas for improvement in service processes.
Sales Consultant
Acura Of Bay Shore
12.2014 - 01.2018
- Resolved customer relations issues to ensure prompt resolution and satisfaction.
- Attended industry events to identify and explain sales opportunities.
- Maintained relationships with existing customers while acquiring new clients through needs assessment.
- Achieved sales goals by securing valuable new customer relationships.
- Conducted product demonstrations to highlight benefits and drive purchases.
- Implemented systems to enhance sales processes and overall performance.
- Developed multi-million dollar contracts, significantly contributing to revenue growth.
- Compiled and analyzed sales data to inform strategic improvements.
Sales Consultant
Atlantic Volkswagen
01.2014 - 12.2014
- Facilitated vehicle selection for customers by understanding individual needs and preferences.
- Conducted product demonstrations to effectively highlight vehicle features and advantages.
- Cultivated strong customer relationships through proactive communication and exceptional service.
- Contributed to development of sales strategies and marketing campaigns for new products.
- Collaborated with team members to assess customer requirements and tailor offerings accordingly.
- Maintained current knowledge of industry trends and competitor activities to inform strategies.
- Supported sales team in deal negotiations and contract management under supervision.
- Assisted in organizing promotional events to enhance brand visibility and generate leads.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Tracked customer interactions using CRM tools such as Salesforce or Zendesk.
- Tracked customer inquiries using CRM software tools such as Salesforce or Zendesk.
- Utilized various software programs such as Salesforce, Zendesk to track escalations and document resolutions.
Sales Supervisor
Evolution Closets
Deer Park
11.2013 - 03.2014
- Built relationships with customers and the community to promote long term business growth.
- Followed up with existing customers to provide additional support and address concerns.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Completed daily outbound calls, up to 4 hours per day.
- Negotiated prices, terms of sales and service agreements.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Quoted prices, credit terms and other bid specifications.
- Identified prospective customers by using business directories and following leads from existing clients.
- Recorded accurate and efficient records in the customer database.
- Prioritized tasks and projects to meet tight deadlines.
- Attended monthly sales meetings and quarterly sales trainings.
- Exceeded team sales goals by 20%.
- As a customer service representative for evolution closets I took down messages, scheduled appointments for customers, dealt with direct buy customers and also dealt with the payment transactions.
Supervisor
Scott's Lawn Service
Hauppauge
01.2013 - 04.2013
- Built relationships with customers and the community to promote long term business growth.
- Followed up with existing customers to provide additional support and address concerns.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Wrote sales contracts for orders obtained and submitted orders for processing.
- Completed daily outbound calls, up to 4 hours per day.
- Negotiated prices, terms of sales and service agreements.
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Quoted prices, credit terms and other bid specifications.
- Identified prospective customers by using business directories and following leads from existing clients.
- Recorded accurate and efficient records in the customer database.
- Prioritized tasks and projects to meet tight deadlines.
- Attended monthly sales meetings and quarterly sales trainings.
Sales Associate Assistant Manager
Famous Footwear
Deer Park
10.2009 - 01.2013
- As a supervisor, I had to keep up to date with sales goals for the week, our week to date, year to date, bonuses, and our point system.
- Customer Service is big part of the job when a supervisor helps closes out sales out on the field.
- Handling contracts worth 500 and up.
- Hiring and resigning employees they have not met up to par.
- Fast moving pace to keep sales goals up, and customers satisfied.
- Assist customers in selection of merchandise and provide product information and promotional information.
- Exhibit leadership skills by ordering store supplies, training newly hired employees, organizing inventory, making price changes, assisting in store closing and alarm testing.
- Regarded as trustworthy employee and given the responsibility of taking out register cash pick-ups, scan and take-out shipment, handle loss prevention issues, and set back-up/count out safe.
Education
Diploma -
Deer Park High School
Deer Park06-2012
Associate of Applied Science - Business Management
Suffolk Community College
International Business -
SUNY Farmingdale
Skills
- Effective negotiation
- Revenue and profit maximization
- Sales proposal development
- Collaborative relationship building
- Constructive mindset
- Reliability and consistency
- Sales team training
- National account management
- Key account development
- Sales presentation skills
- Sales operations management
- Strategic account development
- Sales strategy formulation
- Customer relationship management
- Sales training programs
- Customer onboarding processes
- Onboarding program development
- Training material creation
- Employee orientation facilitation
- Effective communication skills
- Zendesk proficiency
- Data entry accuracy
- Training and development initiatives
- Planning and organization
- Budgeting and forecasting expertise
- Project management skills
References
References Available Upon Request
Timeline
General Sales Manager
Toyota Financial Services
01.2018 - Current
Sales Consultant
Acura Of Bay Shore
12.2014 - 01.2018
Sales Consultant
Atlantic Volkswagen
01.2014 - 12.2014
Sales Supervisor
Evolution Closets
11.2013 - 03.2014
Supervisor
Scott's Lawn Service
01.2013 - 04.2013
Sales Associate Assistant Manager
Famous Footwear
10.2009 - 01.2013
Diploma -
Deer Park High School
Associate of Applied Science - Business Management
Suffolk Community College
International Business -
SUNY Farmingdale