- I enjoy helping others and giving back to the community
- Fashion
- Creative Writing
- Passionate about balancing physical health with mental and emotional wellness
Jazmine Rivera
Brooklyn,NY
Summary
Professional with keen eye for detail and history of effective administrative support. Known for ensuring smooth office operations through effective organization and thorough communication. Proven ability to collaborate with team members and adapt to changing needs, with strong skills in recordkeeping and time management.
Overview
5
5
years of professional experience
Work History
Office Assistant/Marketing Manager
James Fowler Physical Therapy
12.2022 - 01.2024
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
Office Associate
Nor Metals Corp
05.2021 - 01.2022
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Developed and maintained spreadsheets in [Software] to track and chart information such as [Type] and [Type].
- Maintained accurate filing systems, reducing document retrieval times and enhancing overall organization.
- Completed clerical tasks such as filing, copying, and distributing mail.
Teaching/Front Office Assistant
The Learning Experience
06.2019 - 10.2020
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Managed inventory supplies, reducing waste and ensuring availability of essential materials for daily operations.
- Resolved conflicts professionally and efficiently, fostering a positive workplace atmosphere.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
Director of Site Operations
Wingspan Arts
08.2018 - 06.2019
- Maintained compliance with regulatory requirements while continuously seeking opportunities for process improvement based on best practices.
- Managed a team of professionals, ensuring high-quality performance and adherence to company standards.
- Provided leadership and guidance to staff through ongoing training initiatives, boosting employee retention rates.
- Successfully managed several projects from inception through completion demonstrating strong project management skills.
- Implemented safety protocols, maintaining a secure work environment for staff and visitors alike.
- Oversaw financial management activities including budgeting, forecasting, and expense tracking to ensure fiscal responsibility.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
Education
High School Diploma -
Zenith Career Center
Kissimmee, FL05-2012
Skills
- Customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Organizing and categorizing
- Verbal communication
- Dedicated team player
- Administrative support
- Office administration
- Appointment scheduling
- Relationship building
Websites
Interests
Timeline
Office Assistant/Marketing Manager
James Fowler Physical Therapy
12.2022 - 01.2024
Office Associate
Nor Metals Corp
05.2021 - 01.2022
Teaching/Front Office Assistant
The Learning Experience
06.2019 - 10.2020
Director of Site Operations
Wingspan Arts
08.2018 - 06.2019
High School Diploma -
Zenith Career Center
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