Jazmine Sena
Las Vegas,NM
Summary
Creative Leader with an eye for detail and passion for crafting stories. Skilled in utilizing new techniques and keeping up with latest trends in writing. Customer Satisfaction is Key. A Detail-oriented team player with strong organizational skills. And most of all offer the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Content Creator
Self-employed
01.2020 - Current
- Applied current editing and photography tools to tell great stories.
- Created dynamic graphics and pieces to increase website and social media traffic.
- Develop original content through social listening and independent sources.
- Implemented strategies and tactics to grow followers on social media channels.
- Strengthened content through proofreading and editing.
- Identified target audiences to analyze characteristics, behavior and media habits.
- Developed original content using social listening and independent sources.
- Conducted online research to obtain relevant information and materials.
- Applied current editing and photography tools to tell great stories
- Created dynamic graphics and pieces to increase website and social media traffic
- Develop original content through social listening and independent sources
- Implemented strategies and tactics to grow followers on social media channels
Home Health Care Provider
Private Self Direct Home Health
01.2013 - Current
- Assisted 10 patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Customer Service Cashier
Wal Mart
05.2010 - 05.2013
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Counted money in drawers at beginning and end of each shift.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered product questions using knowledge of sales and store promotions.
Appointment Setter
Jeffrey Plumbing
03.2008 - 05.2010
- Acted as first point of contact and set appointments for prospective clients.
- Set appointments with salespeople and potential customers.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Answered phone calls and answered questions from potential customers.
- Handled complaints and questions, and re-directed calls to other team members.
- Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
Education
High School Diploma -
Robertson High School
Las Vegas, NM05.2011
Skills
- Content scheduling
- Digital publishing
- Video Editing
- Audience engagement
- Social Media Management
- Promotional video development
Affiliations
Affiliate: Foxy Bae, Glamnetic, Tip Beauty, Spoiled Lips, and INH.
Timeline
Content Creator
Self-employed
01.2020 - Current
Home Health Care Provider
Private Self Direct Home Health
01.2013 - Current
Customer Service Cashier
Wal Mart
05.2010 - 05.2013
Appointment Setter
Jeffrey Plumbing
03.2008 - 05.2010
High School Diploma -
Robertson High School