Jazmine Thompson
Farmington,NM
Summary
Driven and versatile professional with a track record of exceeding sales goals by upselling warranties at C+J Creations and enhancing patient care at Guardian Angel Home Health. Demonstrates exceptional problem-solving and effective communication skills. Known for creating positive outcomes and maintaining high-quality standards across diverse roles. Achieves results through attention to detail and a commitment to excellence.
Overview
15
15
years of professional experience
Work History
Permanent Jewelry Specialist
C+J Creations
09.2023 - Current
- Upsold warranties and purchase add-ons to customers to drive sales revenues and achieve sales goals.
- Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
- Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
- Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
- Fabricated pieces by hand and using specialized equipment.
- Completed accurate retail and wholesale valuations of metals, gemstones and completed works.
- Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
- Offered clients and employees expertise on repair needs, educating about feasible repairs and potential problems.
- Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
- Completed accurate measures of customers to produce well-sized pieces proportional to individual dimensions.
Certified Nursing Assistant
Guardian Angel Home Health
07.2009 - 08.2021
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Upheld infection control and prevention policies across different patient-facing areas.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Followed directions of licensed nurses to administer medications and treatments.
- Documented patient information and care activities in electronic health record.
Phlebotomist
Guardian Angel Home Health
07.2010 - 12.2020
- Used personal protective equipment correctly to protect coworkers and patients.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Packaged and shipped specimens to central lab daily.
- Organized daily work based on collection priority.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
Hair Stylist
Utipia Salon & Spa
09.2013 - 12.2016
- Distributed business cards outside of salon to generate new business.
- Processed payments, entering sales in register for prompt customer service.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Counted and documented opening and closing cash amounts daily.
- Mixed pigments and used proper techniques to achieve desired color.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Answered phone calls and emails to schedule client appointments.
- Provided pre- and post-service consultations to accurately assess clients' needs.
Education
Stylist - Cosmetology
San Juan College
Farmington, NM05.2012
Certified Nursing Assistant - Certified Nursing Assistant
San Juan College
Farmington, NM05.2010
High School Diploma -
Piedra Vista High School
Farmington, NM05.2009
Skills
- Social Media Promotion
- Custom Design
- Jewelry repair
- Effective Communication
- Attention to Detail
- Organizational Skills
- Multitasking
- Time Management
- Money Handling
- Adaptability and Flexibility
- Excellent Communication
- Problem-Solving
- Customer service expertise
- Teamwork and Collaboration
- Invoice Processing
- Supply Management
- Customer Service
- Data Entry
- Proofreading
- Staff Management
- Document Management
- Office Supplies Management
- Valid Driver's License
- Positive Attitude
- Relationship Building
- Positive and Friendly Attitude
- Positive outlook
- Positive and upbeat
- Positive Learning Environment
- Energetic and Positive
Timeline
Permanent Jewelry Specialist
C+J Creations
09.2023 - Current
Hair Stylist
Utipia Salon & Spa
09.2013 - 12.2016
Phlebotomist
Guardian Angel Home Health
07.2010 - 12.2020
Certified Nursing Assistant
Guardian Angel Home Health
07.2009 - 08.2021
Stylist - Cosmetology
San Juan College
Certified Nursing Assistant - Certified Nursing Assistant
San Juan College
High School Diploma -
Piedra Vista High School
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