Mindi Bergman
Lakewood
Summary
As a seasoned Permanent Makeup Artist and entrepreneur at GLOSS Brow Studio, I excel in creative vision and client relationship building. Leveraging industry trend awareness and exceptional customer service, I've significantly enhanced salon profitability and client satisfaction. My commitment to continuous education and innovative marketing strategies has solidified my reputation in the beauty industry, driving consistent growth through positive client referrals and strategic partnerships.
I am looking to switch fields into a more consistent and exciting business. I feel my experience as a sole business owner in all aspects will bring responsibility, understanding and commitment to Alaska Airlines.
Overview
10
10
years of professional experience
Work History
Permanent Makeup Artist
Owner at GLOSS Brow Studio
01.2015 - Current
- Maintained strict hygiene and safety standards during all procedures, promoting a clean and comfortable environment for clients.
- Performed corrective procedures to improve the appearance of previous permanent makeup applications.
- Stayed current on industry trends and advancements in techniques, ensuring cutting-edge services for clients.
- Supported salon operations by maintaining an inventory of necessary supplies and equipment.
- Attended professional development workshops to continuously refine my skills as a Permanent Makeup Artist.
- Provided valuable input on service pricing and promotions, contributing to the salon''s overall profitability.
- Streamlined appointment scheduling processes, maximizing efficiency within the salon workspace.
- Educated clients on proper aftercare procedures, reducing potential complications and enhancing long-term results.
- Worked closely with other beauty professionals to create cohesive looks for special events or photo shoots
- Partnered with local businesses to generate new leads through cross-promotion initiatives and referral programs.
- Contributed to salon growth by consistently achieving positive reviews and referrals from satisfied clients.
- Assisted in marketing efforts by taking before-and-after photos of completed work for promotional materials.
- Improved overall customer experience by creating a warm atmosphere that put clients at ease throughout the procedure process.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Answered phone calls and emails to schedule client appointments.
- Used social media platforms to promote salon and services.
- Increased revenue through effective customer service and inventory management.
- Solely operated a complete business including all services, marketing, client communications, money management, scheduling, and expenses
Education
Esthetics License - Esthetics
Clover Park Technical College
Lakewood, WA06.2005
Skills
- Active listening
- Patience and perseverance
- Creative vision
- Appointment scheduling
- Industry trend awareness
- Continuing education commitment
- Professional networking
- Problem-solving capacity
- Portfolio development
- Collaboration with medical professionals
- Client follow-up communication
- Detailed record keeping
- Marketing and promotion
- Customer service
- Problem-solving
- Attention to detail
- Social media content
- Clear communication
- Detail-orientated
- Client relationship building
- Relationship building
- Sales strategy
- Visual merchandising
- Social media promotion
- Time management
- Problem-solving abilities
- Social skills
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Adaptability and flexibility
- Decision-making
Websites
Timeline
Permanent Makeup Artist
Owner at GLOSS Brow Studio
01.2015 - Current
Esthetics License - Esthetics
Clover Park Technical College
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