Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jazmine Toomer

Durham,NC

Summary

Hard-working professional with 12 years of experience and a proven knowledge of customer service, records management, and scheduling. Aiming to leverage my skills to successfully become a great asset for your company.

Overview

11
11
years of professional experience
1
1
Certification

Work History

INSURANCE PLAN SPECIALIST

LANE AND ASSOCIATES
07.2023 - Current
  • Contribute to decreasing current A/R in practices by making sure plans are entered correctly and information is up to date
  • Reaching out to insurance companies and utilizing web access to receive insurance verifications and eligibility for patients
  • Create insurance plans that are not currently in system to include full benefits, frequencies, exceptions and fee schedules
  • Daily audit of assigned office schedules to ensure insurance is accurately verified
  • Experience using Denticon software.

TREATMENT COORDINATOR

NIGHT AND DAY DENTAL
07.2021 - 07.2023
  • Greet patients and check guests in and out according to established office protocols
  • Explained treatment choices to patients and helped determine best options.
  • Educated patients on dental benefits and coordinated proper payment with insurance companies.
  • Verify and update insurance information
  • Communicate with insurance companies for benefits
  • Laid out potential payment plans for patients.
  • Researched billing issues, scheduled appointments and verified insurance coverage.
  • Experience using Eaglesoft and Dentrix Ascend software.

LEAD TELLER

Wells Fargo
10.2016 - 07.2021
  • Assisted staff in recognizing and facilitating cross selling opportunities
  • Participated in opening and closing branches, following procedures set by corporate security
  • Maintained security and confidentiality of pertinent information and records
  • Processed customer transactions with professionalism and courtesy
  • Demonstrated sound judgment in decision making, abiding appropriately to established guidelines and procedures
  • Identified customer needs, cross-sell and up-sell opportunities and made referrals within Branch.

FRONT DESK REPRESENTATIVE

Wingate by Wyndham
01.2014 - 03.2020
  • Maintained professional appearance of Front
  • Desk with focus on hospitality and Guest service
  • Managed hotel inventory and pricing in a fast-paced environment
  • Accepted payment for guests' accountants both at time of registration and checked out
  • Met, greeted and provided friendly customer service
  • Ran daily reports for accuracy.

SHOP ADMINISTRATOR

Salem Nationalease
02.2013 - 01.2014
  • Coordinated and processed all necessary documents for service department.
  • Organized, distributed and maintained store paperwork
  • Maintained a safe and clean reception area by complying with procedures, rules and regulations
  • Distributed incoming mail and processes outgoing mail
  • Ordered, received, stocked and distribution of supplies
  • Welcome all persons entering the facility and answer incoming telephone calls.

Education

DA Certification -

SUNRISE SCHOOL OF DENTAL ASSISTING
Raleigh, NC

High School Diploma -

NORTH CAROLINA CENTRAL UNIVERSITY, JOSEPHINE DOBBS CLEMENT EARLY COLLEGE
Durham, NC

Wake Technical Community College
Raleigh, NC

Skills

  • Problem-Solving
  • Analytical and Critical Thinking
  • First Aid/CPR
  • Attention to Detail
  • MS Office
  • Flexible and Adaptable
  • Teamwork and Collaboration

Certification

CPR Dental Radiology

Timeline

INSURANCE PLAN SPECIALIST

LANE AND ASSOCIATES
07.2023 - Current

TREATMENT COORDINATOR

NIGHT AND DAY DENTAL
07.2021 - 07.2023

LEAD TELLER

Wells Fargo
10.2016 - 07.2021

FRONT DESK REPRESENTATIVE

Wingate by Wyndham
01.2014 - 03.2020

SHOP ADMINISTRATOR

Salem Nationalease
02.2013 - 01.2014

DA Certification -

SUNRISE SCHOOL OF DENTAL ASSISTING

High School Diploma -

NORTH CAROLINA CENTRAL UNIVERSITY, JOSEPHINE DOBBS CLEMENT EARLY COLLEGE

Wake Technical Community College

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