Jazmine Velero
Houston,TX
Summary
Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field. Excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. Looking to leverage these skills to bring value and adaptability to new role in dynamic setting.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Avionic Mechanic
U.S ARMY NATIONAL GUARD
Austin, TX
09.2025 - Current
- Conducted inspections and troubleshooting of avionics systems to ensure operational readiness.
- Performed maintenance, repairs, and modifications on avionic components.
- Analyzed technical manuals to improve repair accuracy and efficiency in avionics maintenance tasks.
- Improved aircraft safety by performing thorough diagnostic checks and maintenance on avionic systems.
Customer Service Associate
The Home Depot
Houston, TX
04.2024 - Current
- Greet, Engage, and Thank all customers.
- Delivered a fast and friendly service to customers in order for them to likely shop again.
- Resolved customer inquiries efficiently, enhancing overall customer satisfaction.
- Trained new associates on customer service protocols and store policies, fostering team growth.
- Managed returns and exchanges professionally, ensuring compliance with company policies.
Education
High School Diploma -
Challenge Early College High School
Houston, TX06.2024
Associate’s of Arts Degree - undefined
Houston Community College
Houston, TX05.2024
Skills
- Customer Service
- Communication Skills
- Time Management
- Bilingual
- Leadership Experience
- Organizational Skills
- Electrical Wiring Repair
- Avionics Troubleshooting
Certification
CPR Certified
Languages
Spanish
English
Timeline
Avionic Mechanic
U.S ARMY NATIONAL GUARD
09.2025 - Current
Customer Service Associate
The Home Depot
04.2024 - Current
Associate’s of Arts Degree - undefined
Houston Community College
High School Diploma -
Challenge Early College High School