Jazmine Young
Arlington,TX
Summary
Customer service Representative bringing Top-notch skills and written communication , active listening and analytical problem solving skills. Im able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets.
Overview
9
9
years of professional experience
Work History
Package Handler
UPS
10.2022 - 10.2025
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed, and loaded packages into correct trucks.
- Followed verbal and written instructions to properly move and ship products.
- Removed jams and unblocked conveyor system to maintain flow of goods.
Customer Service Representative
Iqor
01.2020 - 10.2022
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Met customer call guidelines for service levels, handle time and productivity.
Material Handler
Chewys Warehouse
03.2017 - 11.2021
- Used hand-held scanners and physical logs to accurately track item movements.
- Packed items into appropriate containers for shipment.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
High School Diploma -
Crandall High School
Crandall, TXSkills
- Shipping and Receiving
- Packing Poxes
- Order Picking
- Upbeat and Positive Personality
- Problem Solving
- Documentation
- Responding to Difficult Customers
- Issue and Complaint Resolution
- Heavy lifting
- Warehouse safety
- Package scanning
- Package loading
Languages
English
Full Professional
Timeline
Package Handler
UPS
10.2022 - 10.2025
Customer Service Representative
Iqor
01.2020 - 10.2022
Material Handler
Chewys Warehouse
03.2017 - 11.2021
High School Diploma -
Crandall High School