Dedicated individual that provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds.
Hi, I’m
Jazmine Griffin-Zavala
Summary
Overview
8
years of professional experience
Work History
Salud Family Health Center
Care Manager
06.2022 - Current
Job overview
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
- Worked with providers to define quality metrics and outcome reporting process.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Communicated with patients, ensuring that medical information was kept private.
I.S.A.E Education Programs
Psycho Educational Counselor
05.2015 - Current
Job overview
- Facilitated academic and cognitive assessments to provide resource referrals according to individualized needs.
- Virtual Class Settings
- Conducted academic advisement services for students on reoccurring basis to maintain educational progression.
- Researched, published and presented current topics of study at national and international meetings.
- Studied and analyzed current topics and delivered effective presentations to groups numbering 45 people at university scheduled meetings.
- Organized, detailed and excellent track record of working well under pressure to meet deadlines.
- Mentored students, offering advice and support on topic selection, appropriateness and academic value.
- Answered student inquiries and resolved problems related to curriculum and course prerequisites.
- Provided comprehensive support services encompassing career and personal goals of student.
- Maintained student database and electronic records for each student contact.
- Assessed data gathering methods for validity and reliability purposes.
- Conducted seminars, workshops, and educational presentations for enrichment opportunities for students.
- Maintained accurate confidential participant files to meet state and federal guidelines.
- Determined validity and reliability of data gathering methods.
- Reviewed student files to meet deadlines for completing various completion requirements.
Almost Home Inc.
Bilingual Family Social Worker
03.2022 - 07.2022
Job overview
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Documented data and completed accurate updates to case records.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Planned, promoted and managed parent workshops on assisting children in attaining academic success.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Interviewed individuals and families to assess needs and provide informational resources.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and maintained courteous and effective working relationships.
- Drove operational improvements which resulted in savings and improved profit margins.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Referred families to shelters, legal resources and educational programs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Conducted community workshops to promote different programs and educate public on available services.
- Worked with senior case managers to coordinate team development activities and trainings.
- Carried out day-day-day duties accurately and efficiently.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored clients' overall health and well-being and noted significant changes.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Handled incoming information requests for several busy executives.
Professional Probation Services
Probation Officer
06.2021 - 03.2022
Job overview
- Built relationships with defendants and offenders, assessing living conditions and case background information.
- Monitored offenders on probation for compliance with court protocols.
- Supervised offenders to reduce risk to community.
- Adhered to legal requirements by performing office, school and employment visits virtually.
- Suggested special community service rehabilitation programs to help further support offenders.
- Created and maintained probation hearing information to keep leadership up-to-date on offender status.
- Conducted investigations into violations and other allegations.
- Observed residents for compliance and behavior issues.
- Interpreted legal concepts and issues to complete and close out cases.
- Suggested bail recommendations to court to aid with case outcomes.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Completed reports on behalf of court and associated legal entities.
- Screened offender referrals and completed intake interviews and paperwork.
- Monitored minors, guardians and non-custodial family members.
- Monitored defendants' compliance and progress in treatment by reviewing reports from counseling agencies.
- Maintained compliance with all legal statutes, policies, and procedures.
- Collaborated with senior leadership during decision-making processes and created thorough offender reports for corrective action planning.
- Wrote progress reports and testified at court hearings.
Education
Colorado Technical UniversityColorado Springs, CO
Ph.D. from Organizational Development And Change
03.2026
University Overview
Colorado Technical UniversityColorado Springs, CO
Masters from Criminal Justice Leadership & Management
07.2023
University Overview
Colorado Technical UniversityColorado Springs, CO
Bachelor of Science from Criminal Justice In Human Services Setting
06.2020
University Overview
Skills
- Court procedures
- Psychoeducational Counseling
- Interviewing expert
- Drug diversion understanding
- Adult probation
- Delinquency monitoring
- Supervising residents
- Training and mentoring
- Data Collection
- Court filings
- Court testimony
- Presentence Investigation Reports (PSI)
- Verbal and written communication
- Group therapy
- Case management
- Report writing
- Documentation
- Cognitive Behavioral Training
- Outreach Programming
- Mental Health Disorders Knowledge
- Professional Relationships
- Incident Reports
- Caseload Management
- Home Visits
- Learning Strategies
- Child Protection
- Instructing
- Teacher Training
- Individualized Lesson Plans
- Learning Style Assessment
- Crisis Intervention Techniques
- Strong Public Speaker
- Suicide Risk Assessments
- Indicators of Child Abuse
- Therapy and Counseling
- Social Work
- HIPAA
- Solution-Focused Counseling
- Coping Methods
Languages
Spanish
Native or Bilingual
Timeline
Care Manager
Salud Family Health Center
06.2022 - Current
Bilingual Family Social Worker
Almost Home Inc.
03.2022 - 07.2022
Probation Officer
Professional Probation Services
06.2021 - 03.2022
Psycho Educational Counselor
I.S.A.E Education Programs
05.2015 - Current
Colorado Technical University
Ph.D. from Organizational Development And Change
Colorado Technical University
Masters from Criminal Justice Leadership & Management
Colorado Technical University
Bachelor of Science from Criminal Justice In Human Services Setting
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