Jazmine Zenteno
Forest Park,GA
Summary
Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.
Overview
9
9
years of professional experience
Work History
Chemical, Biological, and Radiological Specialist
United States Georgia ARMY National Guard
08.2019 - Current
- Leadership positions: Guide-on, Platoon Guide, Squad Leader
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Conducted regular inspections of storage facilities housing hazardous materials to ensure proper safety measures were in place.
- Enhanced safety protocols by conducting thorough chemical, biological, and radiological hazard assessments.
- Provided essential training to non-specialist personnel on the proper handling of potentially hazardous substances during field exercises or real-world situations.
- Upheld code of conduct and maintained professionalism in stressful situations.
Hostess
Margaritaville
03.2023 - 12.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Seated patrons based on guest preferences and seating availability.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Backed up servers by checking on tables and retrieving items for guests.
- Provided patrons with estimated waiting times during peak service hours.
- Opened and closed seating sections according to volume of guests.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
Restaurant Team Member
Bartaco
06.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Used proper techniques to prepare food and ingredients.
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Improved overall efficiency by quickly learning new menu items and adapting to changes in daily specials or promotions.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
- Assisted with employee training initiatives by sharing expertise and best practices with new hires, helping them acclimate quickly to their roles as restaurant team members.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Barista in Hartsfield-Jackson Atlanta International Airport
Delaware North
02.2022 - 05.2022
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Enhanced customer experience by crafting customized beverage orders to meet individual preferences.
- Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
- Streamlined ordering process, reducing wait times and increasing customer satisfaction.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Restaurant Team Member
Taqueria Palafox
12.2020 - 01.2021
- Greeted guests pleasantly and answered menu questions.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Maintained timely communication with both kitchen staff and customers regarding any potential delays or issues, ensuring transparency and managing expectations effectively.
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Streamlined order-taking processes to improve overall speed of service for customers.
- Followed company policies and procedures regarding cash handling.
- Managed multiple orders simultaneously while maintaining attention to detail, ensuring proper packaging and presentation for each item.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
- Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
- Collaborated with kitchen staff to address special dietary needs or requests, maintaining an inclusive dining experience.
Marketing Intern and Receptionist
Haverty’s Furniture
09.2019 - 03.2020
- Assisted in creating written, video, and image content for marketing channels.
- Participated in brainstorming sessions, contributing fresh ideas that led to innovative marketing initiatives.
- Researched interesting and relevant content to capture interest and improve site traffic.
- Conducted market research to identify target audiences and optimize marketing efforts.
- Assisted in the planning and execution of successful product launch events.
- Participated in brainstorming sessions, contributing ideas that were incorporated into marketing campaigns.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Office Administration Intern
Expeditors International of Atlanta
09.2017 - 07.2019
- Developed correspondence letters, memos, and emails.
- Reduced errors in company communications by meticulously reviewing outgoing emails for grammar, punctuation, clarity.
- Demonstrated adaptability by quickly learning new software programs and assisting coworkers with technical troubleshooting.
- Enhanced office efficiency by organizing and maintaining filing systems for important documents.
- Increased overall workplace organization by creating and maintaining a clean, clutter-free workspace environment for all employees.
- Managed office inventory effectively, ordering supplies as needed to maintain optimal stock levels.
- Assisted in streamlining daily operations through effective calendar management and appointment scheduling for staff members.
- Ensured accuracy of financial records by reconciling invoices, processing payments, and tracking expenses.
- Aided in event planning activities such as arranging travel accommodations, booking conference spaces, and coordinating attendee logistics for company events.
- Streamlined administrative processes through effective database management.
- Boosted team productivity with thorough proofreading and editing of various reports and presentations.
- Maintained a high level of confidentiality while handling sensitive information related to company or client matters.
- Contributed to successful project outcomes by assisting with research, data entry, and document preparation.
- Sorted and organized files, spreadsheets, and reports.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Proofread and edited documents for accuracy and grammar.
- Performed wide-ranging administrative, financial and service-related functions.
Healthcare Intern
Emory Orthopedics and Spine Center
09.2016 - 05.2017
- Part of the AOH (Ambassador of Happiness) for staff and employees
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
- Explored new technologies and approaches to streamline processes.
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Streamlined data entry processes, significantly reducing manual errors.
- Collected, arranged, and input information into database system.
- Gathered, organized and input information into digital database.
- Confirmed appointments, communicated with clients, and updated client records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Education
Georgia State Perimeter College - Biology
Georgia State Perimeter College
03.2025
Agnes Scott College - Biology
Agnes Scott College
12.2020
High School Diploma -
Cristo Rey Atlanta Jesuit High School
05.2020
Skills
- Proficient in MS Office
- Document Organization & Management
- Supply management
- Customer service
- Phone etiquette
- Detail-oriented
- Time management
- Opening and closing duties
- POS systems
- File organization
- Scheduling and planning
- Basic accounting
- Dependable and reliable
- Multitasking and organization
- Data entry & Management
- Spanish fluency
Languages
Spanish
Native or Bilingual
Timeline
Hostess
Margaritaville
03.2023 - 12.2023
Restaurant Team Member
Bartaco
06.2022 - 12.2022
Barista in Hartsfield-Jackson Atlanta International Airport
Delaware North
02.2022 - 05.2022
Restaurant Team Member
Taqueria Palafox
12.2020 - 01.2021
Marketing Intern and Receptionist
Haverty’s Furniture
09.2019 - 03.2020
Chemical, Biological, and Radiological Specialist
United States Georgia ARMY National Guard
08.2019 - Current
Office Administration Intern
Expeditors International of Atlanta
09.2017 - 07.2019
Healthcare Intern
Emory Orthopedics and Spine Center
09.2016 - 05.2017
Georgia State Perimeter College - Biology
Georgia State Perimeter College
Agnes Scott College - Biology
Agnes Scott College
High School Diploma -
Cristo Rey Atlanta Jesuit High School
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