Dynamic Shift Leader with a positive attitude and proven cash handling expertise at Chick-fil-A. Recognized for effectively resolving guest complaints and training new team members, fostering a culture of care and safety. Strong problem-solving and communication skills contributed to enhanced guest satisfaction and operational efficiency.
Ensured accurate nightly cash count.
Resolved guest complaints effectively.
Guided new team members through training.
Led shifts for front-of-house operations, ensuring smooth functioning and guests satisfaction.
Promoted a culture of care and safety among team members.
Completed end-of-day store closure lock up and morning preparation.