Jazmyn Gayo
Pensacola,Florida
Summary
Versatile professional with experience in charge entry, data entry, payment processing, and confidential client record management. Background in business operations, including scheduling, inventory control, and staff training, with a strong emphasis on accuracy and compliance. Brings exceptional attention to detail, organizational skill, and a customer-focused approach to administrative and financial workflows. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
14
14
years of professional experience
Work History
Business Owner
Stellar Skin Care Services
06.2024 - Current
- Extensive experience in advanced skincare treatments, client consultation, and relationship building.
- Developed and implemented customized skincare treatment plans for diverse clientele.
- Built strong relationships with clients through exceptional customer service and follow-up.
- Utilized customer feedback to improve service offerings and overall client satisfaction.
- Established a loyalty program to reward repeat clients and encourage referrals.
- Manage all facets of a small business, including financial operations, marketing incentives, and staff training.
- Mentored staff on effective scheduling and client management protocols.
- Managed inventory for skincare products, ensuring optimal stock levels and product availability.
- Handling payments, client billing, charge entry, and maintaining confidential client information.
- Maintained a hygienic and pristine workspace, complying with all health and safety regulations.
- Maintained accurate financial records, tracking expenses and revenue for profitability assessments.
Manager/Lead Server
Andy D’s
04.2023 - 10.2025
- Oversees daily operations, to ensure smooth functioning, profitability, and customer satisfaction.
- Established strong relationships with regular patrons, encouraging repeat visits and customer loyalty.
- Managing staff by creating schedules, hiring, and training, as well as handling customer issues and feedback.
- Managing inventory, ensuring health and safety regulations are met, and overseeing financial aspects using excel-based budgeting and financial reconciliation demonstrate accuracy, data entry skills, and deadline management.
- Supervised team members in opening, closing procedures including bank deposits, safe counts.
- Managed daily cash and credit transactions, ensuring accurate financial reporting at the end of each shift.
- Managed employee schedules to optimize labor cost and maintain service levels.
- Facilitated conflict resolution among team members to promote a positive work culture.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Trained new staff on menu items, service standards, and effective sales techniques.
Server/Advertising manager
Reef Burger
06.2022 - 03.2023
- I drove a boat and served food on a floating barge in the middle of Crab Island Destin, Fl.
- Making everyone’s experience in the sun a more enjoyable relaxing boat day.
- Providing food while everyone enjoys a sunny day on an island.
- Executed daily cash handling procedures, including closing out registers.
- Prepared food items in accordance with health and safety regulations.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Delivered food orders promptly and courteously.
- As am advertising manager I would plan, create and execute promotional campaigns to build interests, overseeing the team, budgets, and media to ensure ads reach the right audience effectively.
- By aligning creative vision with business goals and analyzing for continuous improvement.
Server
Melting Pot
06.2022 - 03.2023
- Creating a memorable dining experience.
- I serve a 4-5 course meal for our guest to discover all the ingredients to a relaxed atmosphere, private tables, attentive service, fine wines and signature fondue dinners.
- Stayed informed about daily specials, new menu items, promotions.
- Utilized suggestive selling techniques to recommend wine pairings, increasing sales.
- Serve, sanitize and buss my own tables throughout shift.
Lead Server/Bartender
Rodizio Grill
05.2019 - 04.2022
- Customer service, serving beverages, entree and deserts.
- Making cash and card transactions.
- I was one of the lead servers.
- Trained all servers how to maintain 30-60 top parties.
- High volume server for weddings, birthdays, and celebrations.
Boat detailing
High Definition Detailing Devlor Marine
08.2017 - 05.2019
- Detail boats inside and out.
- It's a process that includes refurbishing the exposed surfaces of the boat to improve their appearance.
- The operation may involve cleaning, waxing, sanding, polishing, and painting various areas of the vessel.
Volunteer
Florida Department Children & Families, Jofina Homes Inc.
01.2012 - 01.2018
- I provide my talents and am dedicated to teaching independence and social skills, while spending quality time with mentally handicapped individuals.
- Collaborated with other volunteers to create a positive work environment.
Sales Associate/Sales
Surf Style Retail Management Inc.
02.2016 - 07.2017
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Trained new staff members on customer service standards and sales strategies.
- Taught daily work requirements to J1’s which involve cultural exchange programs.
- Collaborated with team members to achieve daily sales targets and improve performance.
- Maintained a clean and organized sales floor to create a welcoming environment.
Education
Advanced Esthetics -
Pensacola State College
08.2023 - 05/2025
Esthetician License - Facial Specialty program
Pensacola State College
High School Diploma - Health Science of Anatomy and Physiology, Exercise Science, and EKG Technical Program
West Florida High School
Skills
- Microsoft Word Certification
- PowerPoint Certification
- CPR Certification
- Sanitation Compliance
- Customer Service
- Time management
- Sales
References
- Shaina Stiehl, (252)435-5034
- Debbie Harrison, (540)339-8048
Timeline
Business Owner
Stellar Skin Care Services
06.2024 - Current
Advanced Esthetics -
Pensacola State College
08.2023 - 05/2025
Manager/Lead Server
Andy D’s
04.2023 - 10.2025
Server/Advertising manager
Reef Burger
06.2022 - 03.2023
Server
Melting Pot
06.2022 - 03.2023
Lead Server/Bartender
Rodizio Grill
05.2019 - 04.2022
Boat detailing
High Definition Detailing Devlor Marine
08.2017 - 05.2019
Sales Associate/Sales
Surf Style Retail Management Inc.
02.2016 - 07.2017
Volunteer
Florida Department Children & Families, Jofina Homes Inc.
01.2012 - 01.2018
Esthetician License - Facial Specialty program
Pensacola State College
High School Diploma - Health Science of Anatomy and Physiology, Exercise Science, and EKG Technical Program
West Florida High School