Jazmyn Gonzales
McAllen,TX
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
year of professional experience
Work History
Crew Member
Mcdonalds
McAllen, TX
08.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register, and addressing any concerns or issues promptly and professionally.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Accurately operated cash register to process customer payments.
- Documented customer orders and conveyed special requests to kitchen staff.
- Completed milkshakes and ice cream desserts for customers.
Education
Associate of Arts - Psychology
UTRGV
Mcallen, TX05-2026
High School Diploma -
Achieve Early College High School
Mcallen, TX06-2023
Skills
- Product restocking
- Customer Service
- Food Preparation
- Store Closing
- Flexible Schedule
- Resolving Complaints
- Cash Register Operation
- Cash Handling
- Time Management
- Friendly and outgoing
- Strong Communication and Interpersonal Skills
- Outstanding organizational skills
Languages
English
Native/ Bilingual
Spanish
Professional
Affiliations
- Pilates
- Bike-riding
- Reading
- Self-taught guitarist
- Make-up/Skin care
References
References available upon request.
Timeline
Crew Member
Mcdonalds
08.2023 - Current
Associate of Arts - Psychology
UTRGV
High School Diploma -
Achieve Early College High School