Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmyn Julien

Marysville

Summary

Dynamic retail professional with extensive experience at Nike, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction and loyalty through exceptional product knowledge and effective cash handling. Recognized for boosting sales through strategic visual merchandising and fostering a welcoming store environment. Flexible and dedicated to achieving team goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Nike
11.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
  • Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.

Retail Associate

CHAMPS
11.2020 - 06.2022
  • Sustained an immaculate and inviting store atmosphere to elevate customers' shopping experiences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to visual merchandising efforts, creating eye-catching displays that showcased featured products effectively.
  • Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.

Food Service Worker

Dicks Drive In
07.2021 - 12.2021
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.

Education

GED -

Everett Community College
Everett, WA

Skills

  • Customer service
  • Teamwork and collaboration
  • Product knowledge
  • Cash handling
  • Flexible schedule

Timeline

Retail Sales Associate

Nike
11.2022 - Current

Food Service Worker

Dicks Drive In
07.2021 - 12.2021

Retail Associate

CHAMPS
11.2020 - 06.2022

GED -

Everett Community College

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