Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Torres

Ontario,CA

Summary

I am a dedicated employee who values hard work and initiative. I've proven my abilities and skills based on my accomplishments. Creating an efficient team and ensuring accurate shipping is a job I don't take lightly. My ambition and entrepreneurial characteristics push me to take calculated risks which produce exciting results. Vendor relations and excellent customer service satisfaction is a top priority of mine. My execution of diction and direction makes me the best candidate for any job.

Overview

10
10
years of professional experience

Work History

Warehouse Lead

Logistics Plus Inc.
07.2023 - Current
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers. Finalized orders as well as creating shipments and printing labels.
  • Excellent customer service/warranties, answering emails/phone calls
  • Followed verbal and written instructions to properly move and ship products, while also creating new and improved methods for more efficient shipping.
  • Wrapping/staging pallets on the dock and onto trailers
  • Inventory Audits

Warehouse Lead

The Singing Machine
02.2019 - 07.2023
  • Oversaw 15+ employees on a daily basis, delegating assigned tasks to coordinating groups
  • Replacing warranty returns
  • Printing labels for Singing Machine clients as well as their 3PL clients
  • Reviewing shipping paperwork/adding seals to ensure seamless shipping
  • Checking in all truck drivers and retrieving their driver/load information
  • Wrapping/staging pallets on dock and onto trailers
  • Assisted in Inventory Audits
  • Implemented new processes and safety procedures

Laundry Attendant

Sparklean Laundry
02.2015 - 11.2018
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Assisted team members in completing tasks efficiently, creating a positive and collaborative work atmosphere.
  • Cleaned and maintained laundry equipment to keep machines in proper working order.
  • Contributed to workplace safety by following established protocols for handling hazardous chemicals used in the laundering process.
  • Ordered/restocked supply inventories and notified supervisors of shortages for customer convenience.

Education

High School Diploma -

Chaffey High School
Ontario, CA
05.2006

Skills

  • Supervisory Experience
  • Order Creating/Picking
  • Product Packaging
  • Shipping and receiving
  • Performance Improvement
  • Teamwork and Collaboration
  • Data Entry
  • Warehouse Safety
  • Customer Service
  • Time Management
  • Mentoring and training
  • Forklift safety and operation
  • Quality Control
  • Inventory Tracking

Languages

Spanish
Native or Bilingual

Timeline

Warehouse Lead

Logistics Plus Inc.
07.2023 - Current

Warehouse Lead

The Singing Machine
02.2019 - 07.2023

Laundry Attendant

Sparklean Laundry
02.2015 - 11.2018

High School Diploma -

Chaffey High School

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Maria Torres