Jazmyn Taylor
Boston,MA
Summary
Compassionate and reliable professional with extensive experience at Commonwealth Massachusetts, excelling in client support and behavioral management. Proven ability to foster trust and promote independent living skills while ensuring safety and compliance with regulations. Skilled in first aid and adept at building strong relationships, enhancing overall client wellbeing.
Overview
5
5
years of professional experience
Work History
DDS Direct Care Worker
Commonwealth Massachusetts
08.2025 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
Residential Counselor
Mab Community Services
04.2023 - 06.2025
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Promoted independent living skills through coaching residents in daily tasks such as meal preparation, hygiene, and budgeting.
- Developed strong rapport with residents through empathetic listening and compassionate communication strategies.
- Monitored and documented client progress toward meeting goals and objectives.
Medical Scheduler
Bay Cove
05.2020 - 04.2025
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
- Followed up with patients to reschedule missed appointments.
- Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
Education
Community Academy of Science And Health
Boston, MAAssociate of Arts - Social Work
Bunkerhill Community Services
Charlestown, MA09-2027
Skills
- First aid and safety
- CPR certified
- Reliability and punctuality
- Behavioral management
- Client documentation
- Behavior redirection
- Professional boundaries
- State regulations
- Time management
- Relationship building
- Social skills development
- Recreational activities
- Goal setting
- Safety monitoring
Languages
English
Full Professional
Portuguese
Professional Working
Timeline
DDS Direct Care Worker
Commonwealth Massachusetts
08.2025 - Current
Residential Counselor
Mab Community Services
04.2023 - 06.2025
Medical Scheduler
Bay Cove
05.2020 - 04.2025
Community Academy of Science And Health
Associate of Arts - Social Work
Bunkerhill Community Services
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