Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jazmyne Dupree

Orlando,FL

Summary

A detail-oriented team player with exceptional organizational skills, I bring 10 years of experience in both in-person and online community outreach. With board governance and volunteer experience at University of Central Florida, United Against Poverty, and YMCA, I've diligently supported operations and mission goals, driven by a deep-rooted passion for making measurable impacts. As a resident of Orlando Neighborhood Improvement Corporation, I gained formal leadership development through the Community Leadership Institute (2019, 2022) and the City of Orlando. As a honed resident leader, my relationship-building skills and collaborative approach have successfully engaged over 225 residents, volunteers, and stakeholders at community-wide events between 2022 and 2024. Additionally, I possess experience in fundraising coordination, including proposal writing with successful outcomes.

Overview

7
7
years of professional experience

Work History

Customer Care Professional

Light House Works
05.2020 - 04.2024
  • Assisted approximately 20 claimants daily navigating the unemployment claims process via in-bound calls
  • Provided excellent and detailed support to claimants, completing applications and guiding them through resolution steps
  • Effectively routed department-specific technical issues to the appropriate adjudication or monetary teams

Board Member

YMCA
08.2018 - 12.2018
  • Collaborated with other board members to implement strategies to address issue of employee turnover
  • Identified and secured important feedback to support solutions aligning with company mission

Board Member

University Of Central Florida
08.2017 - 12.2018
  • Assisted with development and implementation of marketing strategies for significant donation events, such as Knights of Giving
  • Supported the review and planning of outreach efforts for the Knights Pantry, an on-campus pantry aimed to combat student food insecurity
  • Helped lead career and job readiness initiatives, enhanced by presenting and implementing professional headshots through local partnership

Education

Bachelors of Science in Psychology -

University of Central Florida
Orlando, FL
12.2018

Minor in Non-Profit Management -

University of Central Florida
Orlando, FL
12.2018

Skills

  • Bilingual (English and Spanish)
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)
  • Community Engagement
  • Project Leadership
  • Fundraising and Marketing strategies
  • Event Planning
  • Board Collaboration

Timeline

Customer Care Professional

Light House Works
05.2020 - 04.2024

Board Member

YMCA
08.2018 - 12.2018

Board Member

University Of Central Florida
08.2017 - 12.2018

Bachelors of Science in Psychology -

University of Central Florida

Minor in Non-Profit Management -

University of Central Florida
Jazmyne Dupree